Thin crust
The pizzas have a thin, crispy base that several diners compare with Italian-style pizza.
The Pizza Factory
DIFC
The Pizza Factory is a casual pizza restaurant in DIFC, known for thin, crisp pizzas and Italian-leaning combinations. Reviews highlight dishes such as Truffle Bianco and Chicken Alfredo, alongside a lively modern atmosphere and generally attentive service.
Reputation Score
4.2
★★★★☆
117 ratings
Source: Google Maps
The Good Stuff
Truffle Bianco
Truffle Bianco is a standout for diners who like rich, earthy and creamy flavours.
Fresh toppings
Reviews describe generous or fresh toppings, including a well-cooked, non-greasy pepperoni pizza.
Lively setting
The DIFC restaurant has a vibrant, modern atmosphere suited to a casual meal with friends or family.
Quick service
One diner reported a reasonable wait, while another praised the pizza for being prepared quickly.
Light meal
The very thin, crunchy crust works well if you want a lighter pizza rather than a large, heavy meal.
What to Eat at The Pizza Factory How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For The Pizza Factory, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of The Pizza Factory, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 2
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Pepperoni pizza Net +4
“We tried the pepperoni pizza, and it was definitely the star of the show. The crust was crispy, the toppings were generous, and the pepperoni was perfectly cooked, full of flavor without being too greasy. It’s definitely worth trying if you're a fan of classic pizza.”
Positive 4Negative 0
Review excerpts
“We tried the pepperoni pizza, and it was definitely the star of the show. The crust was crispy, the toppings were generous, and the pepperoni was perfectly cooked, full of flavor without being too greasy. It’s definitely worth trying if you're a fan of classic pizza.”December 2024
“We tried the 'Chicken Alfredo' and pepporoni pizza. It was a unique and delicious combination that we thoroughly enjoyed. The crust was perfectly crispy, and the toppings were fresh and flavorful.”May 2026
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Chicken alfredo Net +2
“Great pizza Don’t forget to try the Chicken Alfredo 👍🏻”
Positive 2Negative 0
Review excerpts
“Great pizza Don’t forget to try the Chicken Alfredo 👍🏻”March 2023
“I’m giving 5 stars because the Chicken Alfredo and Pepperoni Pizza were absolutely delicious! The flavors were perfect, the ingredients fresh, and the service was excellent. I’ll definitely be coming back!”February 2025
Honorable mentions (11)
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Burratina Net +1
“Pizza was mid. Not great. Looks better than it tastes. Best one we had was the burratina”
Positive 1Negative 0
Review excerpts
“Pizza was mid. Not great. Looks better than it tastes. Best one we had was the burratina”January 2025
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Chicken italian Net +1
“Recommend to try the Mexican pizza and the chicken Italian.”
Positive 1Negative 0
Review excerpts
“Recommend to try the Mexican pizza and the chicken Italian.”February 2024
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Greek salad Net +1
“Pepperoni thin crust is a slam dunk every time and incredibly fast delivery in DIFC. Greek salad is really terrific here as well!”
Positive 1Negative 0
Review excerpts
“Pepperoni thin crust is a slam dunk every time and incredibly fast delivery in DIFC. Greek salad is really terrific here as well!”January 2017
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Magherita pizza Net +1
“The magherita pizza is my niece is favorite. We love coming here”
Positive 1Negative 0
Review excerpts
“The magherita pizza is my niece is favorite. We love coming here”December 2025
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Margretha pizza Net +1
“Loved the food, we ordered margretha pizza and cheese sticks”
Positive 1Negative 0
Review excerpts
“Loved the food, we ordered margretha pizza and cheese sticks”September 2024
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Mexican pizza Net +1
“Recommend to try the Mexican pizza and the chicken Italian.”
Positive 1Negative 0
Review excerpts
“Recommend to try the Mexican pizza and the chicken Italian.”February 2024
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Pizza buffalo mozarella Net +1
“I had the chance to taste their new introduced Pizza Buffalo Mozarella , I loved it and was great, staff were friendly and nice”
Positive 1Negative 0
Review excerpts
“I had the chance to taste their new introduced Pizza Buffalo Mozarella , I loved it and was great, staff were friendly and nice”September 2024
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Pizza with artichoke Net +1
“I love the new pizza with artichoke! I would like to give a shoutout to a super dedicated, on point, and attentive waitress, her name is Sushila! Would definitely visit again with such a vibe <3”
Positive 1Negative 0
Review excerpts
“I love the new pizza with artichoke! I would like to give a shoutout to a super dedicated, on point, and attentive waitress, her name is Sushila! Would definitely visit again with such a vibe <3”February 2024
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Truffle bianco pizza Net +1
“We ordered the Mediterranean pizza and the Truffle Bianco pizza and the truffle one was to die for. It had the perfect balance of rich, earthy flavor and creamy goodness. We ended up gobbling everything up so quickly because it was that tasty. The crust was thin and crispy, just how we like it, and the toppings were fresh and flavorful.”
Positive 1Negative 0Neutral 1
Review excerpts
“We ordered the Mediterranean pizza and the Truffle Bianco pizza and the truffle one was to die for. It had the perfect balance of rich, earthy flavor and creamy goodness. We ended up gobbling everything up so quickly because it was that tasty. The crust was thin and crispy, just how we like it, and the toppings were fresh and flavorful.”June 2025
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Cheese sticks Net 0
Mixed feedback
“Loved the food, we ordered margretha pizza and cheese sticks”
Positive 1Negative 1
Review excerpts
“Loved the food, we ordered margretha pizza and cheese sticks”September 2024
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Caprese napolitana Net 0
Only neutral feedback
“We started with the Caprese Napolitana and had a large Truffle Bianco pizza for the main course. Both dishes tasted great, and everything was good, but honestly, they were pretty average. I wouldn’t say anything was particularly special, so the food felt like it was just okay.”
Positive 0Negative 0Neutral 1
What to Avoid (6)
Food 5
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Beet salad Net −1
“The salad we tried was a beet salad trust me definitely not worth the amount I spent...”
Positive 0Negative 1
Critical review excerpts
“The salad we tried was a beet salad trust me definitely not worth the amount I spent...”September 2022
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Frozen pizza Net −1
“It’s literally in the name they don’t make their pizzas. They just take frozen bases put toppings and serve it to you in a couple of minutes If you’re really looking for a frozen pizza that’s the only reason to go here. The staff is nice but not worth going eating a shitty frozen pizza”
Positive 0Negative 1
Critical review excerpts
“It’s literally in the name they don’t make their pizzas. They just take frozen bases put toppings and serve it to you in a couple of minutes If you’re really looking for a frozen pizza that’s the only reason to go here. The staff is nice but not worth going eating a shitty frozen pizza”May 2025
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Gluten free pizzas Net −1
“I ordered two gluten free pizzas for almost 150aed and got two flatbread size of my hand.. ridiculous. They denied refund or redelivery !! Scam !”
Positive 0Negative 1
Critical review excerpts
“I ordered two gluten free pizzas for almost 150aed and got two flatbread size of my hand.. ridiculous. They denied refund or redelivery !! Scam !”December 2022
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Lasagna Net −1
“I had the lasagna from here and I got sick. The lasagna was sour and it tasted horrible. The portion was small very less meat and the feeling after eating from this place was horrible.”
Positive 0Negative 1
Critical review excerpts
“I had the lasagna from here and I got sick. The lasagna was sour and it tasted horrible. The portion was small very less meat and the feeling after eating from this place was horrible.”August 2023
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Napolitana pizza Net −1
“I ordered the Napolitana pizza, and upon tasting it, I found it extremely salty—even considering that it had anchovies as a topping. We even removed the anchovies, but the saltiness was still there. I could tell my colleague was disappointed as well.”
Positive 0Negative 1
Critical review excerpts
“I ordered the Napolitana pizza, and upon tasting it, I found it extremely salty—even considering that it had anchovies as a topping. We even removed the anchovies, but the saltiness was still there. I could tell my colleague was disappointed as well.”April 2025
Drinks 1
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Orange juice Net −1
“The orange juice was fresh but not sweet (i suggest not to go for any juices).”
Positive 0Negative 1
Critical review excerpts
“The orange juice was fresh but not sweet (i suggest not to go for any juices).”February 2024
Tips for a Better Visit
Try Truffle. If you enjoy rich, earthy flavours, consider the Truffle Bianco; one diner preferred it to the Mediterranean pizza.
Check size. Ask about portion size before ordering, particularly if you want a large pizza; one review describes it as small.
Watch salt. If ordering the Napolitana, check the anchovy content and seasoning first, as one diner found it extremely salty.
Skip sticks. The cheese sticks were described as merely okay, with mild cheese and breading that was not crisp enough for one diner.
Allow time. Most service comments are positive, but a reasonable wait was specifically noted, so avoid assuming every order will be instant.
Plan the visit
Practical details
Level B1, Gate 4 Building, DIFC - Sheikh Zayed Rd
Zaa'beel Second - DIFC, Dubai
| Mon | 11:00 AM – 10:00 PM |
| Tue | 11:00 AM – 10:00 PM |
| Wed | 11:00 AM – 10:00 PM |
| Thu | 11:00 AM – 10:00 PM |
| Fri | 11:00 AM – 10:00 PM |
| Sat | 11:00 AM – 10:00 PM |
| Sun | 11:00 AM – 10:00 PM |
Common Concerns
Small portions
Several reviews say the pizzas or portions are small, so one may not feel substantial for a hungry diner.
High prices
Some diners felt the prices were high for the portion sizes, including a complaint about two small gluten-free pizzas.
Uneven quality
Feedback ranges from excellent to average or disappointing, with one diner saying the pizza looked better than it tasted.
Table settings
Tableware has drawn criticism, including old, discoloured cutlery, aluminium plates and takeaway cups for dine-in guests.
Saltiness
One diner found the Napolitana excessively salty even after removing the anchovies and criticised the response to the complaint.
DXB
LOCAL
LOCAL
The Bottom Line
The Pizza Factory is a DIFC pizza restaurant built around thin-crust pies and a casual Italian feel. The menu has some memorable options: Truffle Bianco, Chicken Alfredo, pepperoni and Napolitana pizzas all receive attention in the reviews. The modern, lively room also suits a relaxed lunch or dinner with friends and family.
The thin, crisp base is the clearest through-line. One diner loved the Truffle Bianco for its balance of earthy truffle and creamy richness, while another found the pepperoni generous, flavourful and not too greasy. Chicken Alfredo and margherita are also mentioned as dependable favourites.
Service is usually described as friendly, attentive and reasonably quick. There are a few practical caveats. Portions can be modest, and several diners consider the pricing high for what arrives; one review says two gluten-free pizzas cost almost 150 AED and were only flatbread-sized.
Table settings have also been criticised, including old or discoloured cutlery, aluminium plates and takeaway cups used for dine-in. Quality is not entirely consistent: one pizza was reported burnt, while another diner found the Napolitana extremely salty even after removing the anchovies. Check the size and seasoning if those details matter to you.