Fresh Dine-In
One dine-in review found a large chicken barbecue pizza served fresh and hot within 10–12 minutes.
The Pizza Pie Factory - Jumeirah
Bur Dubai
In Bur Dubai, The Pizza Pie Factory is a pizza shop with five crust styles and a late 11am–3am schedule. Reviews suggest its strongest use is straightforward pizza dining or takeaway, with occasional praise for fresh, hot pies and low-priced online deals.
Reputation Score
3.4
★★★☆☆
253 ratings
Source: Google Maps
The Good Stuff
Low-Cost Deals
Several customers found the discounted pizzas good value, including small pizzas ordered through Noon.
Clean Visit
A September review described the restaurant as very clean and praised the overall food experience.
Solid Packaging
One delivery arrived in hard-paper packaging, with the chicken wings separately wrapped in silver foil.
What to Eat at The Pizza Pie Factory - Jumeirah How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For The Pizza Pie Factory - Jumeirah, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at The Pizza Pie Factory - Jumeirah got the most positive mentions in user reviews. Check them out!
Food 2
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Chicken wings Net +1
“The chicken wings were also wrapped in silver foil inside the main packet. My order of chicken and pepperoni pizzas were of single small pizza in an offer of 9 dhs each. I added a little pineapple and prawns in them each at 3.15 dhs extra. As a discounted pizza they were pretty good. Thin crust. A bit hard because it was delivered and that is understandable. Taste wise the beef pepperoni was better overall. Chicken one was also having good taste. The wings were quite good. 6 pieces. Baked well. Though they were costly at 31.75 dhs.”
Positive 1Negative 0
Review excerpts
“The chicken wings were also wrapped in silver foil inside the main packet. My order of chicken and pepperoni pizzas were of single small pizza in an offer of 9 dhs each. I added a little pineapple and prawns in them each at 3.15 dhs extra. As a discounted pizza they were pretty good. Thin crust. A bit hard because it was delivered and that is understandable. Taste wise the beef pepperoni was better overall. Chicken one was also having good taste. The wings were quite good. 6 pieces. Baked well. Though they were costly at 31.75 dhs.”March 2022
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Large chicken barbecue pizza Net +1
“We had the large chicken barbecue dine in and the pizza arrived in 10-12 mins post order , the pizza was served fresh and hot, will come back to try other flavors.”
Positive 1Negative 0
Review excerpts
“We had the large chicken barbecue dine in and the pizza arrived in 10-12 mins post order , the pizza was served fresh and hot, will come back to try other flavors.”May 2025
What to Avoid (9)
Food 9
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Chicken hot and spicy pizza Net −1
“We ordered Chicken Hot and Spicy Pizza and fajita pizza. Minimal toppings and barely any chicken.”
Positive 0Negative 1
Critical review excerpts
“We ordered Chicken Hot and Spicy Pizza and fajita pizza. Minimal toppings and barely any chicken.”August 2024
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Chicken tandoori pizza Net −1
“So I ordered chicken tandoori pizza it looked really nice in the photo n only instruction was no tomatoes rest ok when I received n had first bite my God i have never eaten such pathetic tasteless tandoori pizza ever in my life. It was my first time to order from this place n will be last. My suggestion to all will be dont go for the rating n photos bec in reality its opposite. Its not worth it”
Positive 0Negative 1
Critical review excerpts
“So I ordered chicken tandoori pizza it looked really nice in the photo n only instruction was no tomatoes rest ok when I received n had first bite my God i have never eaten such pathetic tasteless tandoori pizza ever in my life. It was my first time to order from this place n will be last. My suggestion to all will be dont go for the rating n photos bec in reality its opposite. Its not worth it”April 2024
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Fajita pizza Net −1
“We ordered Chicken Hot and Spicy Pizza and fajita pizza. Minimal toppings and barely any chicken.”
Positive 0Negative 1
Critical review excerpts
“We ordered Chicken Hot and Spicy Pizza and fajita pizza. Minimal toppings and barely any chicken.”August 2024
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Garlic cheese bread Net −1
“The garlic cheese bread lacked flavour (how difficult is that).”
Positive 0Negative 1
Critical review excerpts
“The garlic cheese bread lacked flavour (how difficult is that).”January 2026
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Meatcravers pizza Net −1
“I had ordered the MeatCravers Pizza and you can see the amount of toppings in the pictures. Very disappointed.”
Positive 0Negative 1
Critical review excerpts
“I had ordered the MeatCravers Pizza and you can see the amount of toppings in the pictures. Very disappointed.”June 2024
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Medium veg pizza Net −1
“Ordered 2 Medium Veg pizza through Noon Food. It was too bad, no vegetable's, No Cheese, No taste, Over cooked like burnt. Never suggest anyone.”
Positive 0Negative 1
Critical review excerpts
“Ordered 2 Medium Veg pizza through Noon Food. It was too bad, no vegetable's, No Cheese, No taste, Over cooked like burnt. Never suggest anyone.”January 2025
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Pizza Net −1
“Upon receiving the pizza, I discovered a large plastic object embedded within it, which caused significant disappointment.”
Positive 0Negative 1
Critical review excerpts
“Upon receiving the pizza, I discovered a large plastic object embedded within it, which caused significant disappointment.”August 2024
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Ramadan special meal combo Net −1
“I ordered Ramadan Special Meal Combo through noon food, and I was surprised by this health hazard.”
Positive 0Negative 1
Critical review excerpts
“I ordered Ramadan Special Meal Combo through noon food, and I was surprised by this health hazard.”February 2026
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Veggie pizza Net −1
“Craving for pizza and order veggie pizza through online ( Noon), right after placing order looked into the review section of restaurant and got worried looking at the numbers of negative feedbacks. Wanted to cancell but thought of checking out the order and i have to say this is the horrific experience. Veggies pizza has rarely few veggies on it, cheese of lowest quality and dough seems like tortilla... Will never order again and won't recommend anyone ordering here.”
Positive 0Negative 1
Critical review excerpts
“Craving for pizza and order veggie pizza through online ( Noon), right after placing order looked into the review section of restaurant and got worried looking at the numbers of negative feedbacks. Wanted to cancell but thought of checking out the order and i have to say this is the horrific experience. Veggies pizza has rarely few veggies on it, cheese of lowest quality and dough seems like tortilla... Will never order again and won't recommend anyone ordering here.”January 2025
Tips for a Better Visit
Check AC. Ask about the dining-room AC before sitting down; several July visitors found the room too hot, so takeaway may be more comfortable.
Allow Time. If ordering delivery, leave plenty of extra time and monitor the order closely because one customer waited over two and a half hours.
Confirm Toppings. Confirm availability and toppings before paying, especially for jalapeños and veggie pizzas, as items have reportedly been missing or unavailable.
Check Order. Check the flavour and condition on arrival; customers have reported wrong flavours, cold pizza and missing toppings in Noon orders.
Use Offers Carefully. Discounted prices can be attractive, but reviews are mixed on topping quantities and freshness, so inspect the pizza before settling in.
Plan the visit
Practical details
Al Mina Road Al Ketbi Building Next to Capital Hotel - 151 Al Mina St
Madinat Dubai Al Melaheyah - Al Mina, Dubai
| Mon | 10:00 AM – 4:45 AM |
| Tue | 10:00 AM – 4:45 AM |
| Wed | 10:00 AM – 4:45 AM |
| Thu | 10:00 AM – 4:45 AM |
| Fri | 10:00 AM – 4:45 AM |
| Sat | 10:00 AM – 4:45 AM |
| Sun | 10:00 AM – 4:45 AM |
Common Concerns
Broken AC
The dining room has repeatedly been reported as uncomfortably hot, with the air conditioning still not working after two weeks.
Poor Service
Reviews describe rude front-desk interactions, unanswered calls and staff who were difficult to reach.
Late Delivery
Delivery reliability is a major concern: one order reportedly took more than two and a half hours, with no response to repeated calls.
Inconsistent Food
Customers have reported dry bases, missing cheese or toppings, bland chicken and pizzas arriving cold or tasting old.
Food Safety
One customer reported finding a large plastic object embedded in a delivered pizza, while another found hair in the food.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
11 AED
medium pizza
“I ordered a medium pizza from this branch’s Noon Food for 11 AED, and I added cola and potato wedges”Google review · October 2024
DXB
LOCAL
LOCAL
The Bottom Line
The Pizza Pie Factory is a casual pizza restaurant in Bur Dubai, with dine-in and delivery options and five crust styles listed by the business. Customers have mentioned large chicken barbecue, chicken hot and spicy, veggie and tandoori pizzas, so there is enough variety for a straightforward meal rather than a destination dining experience. The clearest positive examples come from value orders and one dine-in visit: a large chicken barbecue pizza arrived fresh and hot in 10–12 minutes, while small Noon pizzas were described as tasty for the price.
A delivery review also praised the hard-paper packaging and foil-wrapped wings. 75 dhs. The main caution is inconsistency.
Multiple recent reviews report a dining room without working AC, making it unpleasantly hot, while others describe rude service and unanswered calls. Delivery has sometimes taken over two and a half hours, and food complaints include sparse toppings, missing cheese, dry or soggy bases, cold pizzas and poor freshness. Check the AC before dining in, confirm toppings and flavour availability, and allow extra time for delivery.