Detailed checks
Buyers say watches are inspected closely, with even marks invisible to the naked eye pointed out before purchase.
Timepiece360
Al Quoz
Timepiece360 is a pre-owned luxury watch marketplace and store in Al Quoz, where you can buy, sell, trade or explore auctioned watches. Reviews particularly highlight Rolex purchases, detailed condition checks and smooth delivery, including a hotel drop-off arranged for one buyer.
Reputation Score
4.5
★★★★★
362 ratings
Source: Google Maps
The Good Stuff
Fair trades
A customer sold three watches at a fair price and bought a hard-to-find replacement at a competitive price.
Auction access
Customers describe both auction purchases and store buying as straightforward, with recommendations during the process.
Clear descriptions
Several buyers received watches matching the description, including expected engravings and details on a Datejust.
Hotel delivery
The store arranged delivery to a customer's hotel, useful if you are visiting Dubai briefly.
Quick battery
One battery change was completed in 20 minutes rather than the four-week wait quoted elsewhere.
Small adjustments
A buyer reports that the team kept a watch safely until collection and adjusted a family member's watch at no extra cost.
Tips for a Better Visit
Book ahead. Make an appointment if possible: one walk-in customer waited nearly two hours while another client was being served.
Confirm sourcing. For a sourced watch, get the timeline and chances of success clearly confirmed before paying a down payment.
Check currency. Confirm the transaction currency before tapping your card; one buyer expected USD but was charged in dirhams.
Ask service cost. Request a servicing quote before committing, as one Tag Heuer service quote was 2,100 dirhams.
Bring backup. If you are a non-resident, allow extra payment time or bring an alternative card: one purchase took about 45 minutes to clear.
Plan the visit
Practical details
Unit 2206, Gold & Diamond Park, Sheikh Zayed Road Building 2, 2nd Floor
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 11:00 AM – 7:30 PM |
| Tue | 11:00 AM – 7:30 PM |
| Wed | 11:00 AM – 7:30 PM |
| Thu | 11:00 AM – 7:30 PM |
| Fri | 11:00 AM – 7:30 PM |
| Sat | 11:00 AM – 7:30 PM |
| Sun | 11:00 AM – 7:30 PM |
Popular Mentions
Rolex Datejust
Rolex Datejust purchases are repeatedly described as smooth, with buyers mentioning condition, advice and clear communication.
Rolex Sea-Dweller
A buyer described the Rolex Sea-Dweller as exactly as described and in perfect condition.
Rolex Hulk
One customer bought a Rolex Hulk after being guided through the process with transparent communication.
Tudor Black Bay
A customer bought a Tudor Black Bay after receiving courteous guidance on the purchase.
Breitling
A buyer chose a Breitling after comparing it with other watches and described the service as attentive and good value.
Common Concerns
Sourcing risk
One Rolex sourcing request missed its promised 48-hour timeline after a down payment, though the payment was later refunded.
Long wait
A customer without an appointment waited nearly two hours while another client was being served.
Service cost
A customer was quoted 2,100 dirhams to service a Tag Heuer bought at the store's auction.
After-sales reply
One buyer says a watch broke within a few months and emails seeking help went unanswered.
Status issue
One customer reported receiving no update on watches and described an aggressive response when raising a complaint.
DXB
LOCAL
LOCAL
The Bottom Line
Timepiece360 is a pre-owned luxury watch marketplace and store in Al Quoz. You can buy pieces such as a Rolex Datejust, Rolex Sea-Dweller or Tudor Black Bay, sell or trade watches, and look at auction items. Reviews often point to careful inspection: one buyer says staff disclosed marks invisible to the naked eye, while others received watches exactly as described.
The buying experience is usually described as clear and helpful, with advice for first-time buyers and smooth communication around purchases. Delivery can be convenient for visitors; one customer received a hotel delivery, while another reported a residence delivery within 30 minutes. Small jobs are also mentioned, including a battery change completed in 20 minutes.
The reviews suggest the store handles more than sales, with authentication, servicing and trade enquiries part of the wider offering. There are important checks to make before paying. One Rolex sourcing order missed a promised 48-hour timeline after a down payment, although the money was refunded, and the customer also reported a currency mix-up at checkout.
Another review cites a 2,100-dirham Tag Heuer service quote, while a separate buyer says a watch broke and emails went unanswered. Ask for sourcing terms, currency and after-sales arrangements in writing, and book ahead if you want dedicated time.