Pre-owned quality
Customers report excellent condition across used watches, including a TAG Heuer Monaco bought with its box and papers.
Watches Market
Jumeirah - Jumeirah Centre #15
Watches Market is a pre-owned luxury watch store at Jumeirah - Jumeirah Centre #15, with a selection that includes Rolex and other high-end timepieces. Customers also come here for watch servicing, including repairs, polishing and inspections.
Reputation Score
4.4
★★★★☆
204 ratings
Source: Google Maps
The Good Stuff
Service expertise
Reviews describe successful servicing of an IWC chronograph, a 1999 Rolex Submariner and even a 230-plus-year-old pocket watch.
Transparent paperwork
One customer received a tax invoice with the model and serial number, plus guarantee documentation and full accessories.
Exchange options
Repeat customers say they have exchanged watches for different pieces, and one review describes a buyback arrangement.
Patient guidance
A buyer says the team presented several options based on personal taste without pushing the more expensive models.
Battery service
A customer reports that a battery change was completed quickly and successfully.
Tips for a Better Visit
Check documents. Before paying, confirm the box, papers, accessories and guarantee documents are physically included, not merely promised later.
Request invoice. Ask for a tax invoice listing the watch model and serial number to keep the transaction clearly documented.
Compare offers. If selling or buying, compare the valuation and resale terms with other dealers; one reviewer considered a 45k offer low.
Ask warranty. Clarify the warranty and buyback terms before purchase; one review reports a one-year warranty and staged buyback discounts.
Discuss servicing. If you only need a repair, confirm the shop's policy first because one customer says repairs were limited to buyers.
Plan the visit
Practical details
109 in - Jumeira St
Jumeirah - Jumeirah Centre #15, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 12:30 PM, 2:00 PM – 9:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | 10:00 AM – 9:00 PM |
Common Concerns
Inconsistent service
Although many reviews praise the staff, some customers describe rude or impolite treatment from individual employees.
Offer dispute
One seller says a new Rolex Datejust was handled roughly and received an offer of 45k against an estimated value of 60–65k.
Missing box
A Patek Philippe buyer says the promised box was never supplied, despite waiting since 2021.
Repair restriction
One reviewer says the shop would not repair a watch unless the customer bought a watch there.
Resale deduction
A customer says they were told a Rolex Daytona resale would be reduced by 25%, after feeling they had overpaid.
DXB
LOCAL
LOCAL
The Bottom Line
Watches Market is a pre-owned luxury watch dealer at Jumeirah - Jumeirah Centre #15. You can browse high-end pieces, including Rolex, Omega, Breitling, Patek Philippe and TAG Heuer, or bring an existing watch for servicing. Reviews also mention exchanges and buyback arrangements, which may appeal to collectors who regularly change pieces.
The strongest feedback is about product knowledge and technical work. Customers describe an IWC Pilot’s chronograph completed in a week, a 1999 Rolex Submariner service, and restoration of a 230-plus-year-old pocket watch. A TAG Heuer Monaco was reported to be in excellent condition with its box and papers, while another buyer received a tax invoice showing the model and serial number.
Battery changes, polishing, inspection and repairs are also mentioned. Do your own checks before closing a deal. One Patek Philippe buyer says a promised box never arrived, and a Rolex Datejust seller disputes both the handling of the watch and a 45k offer against a stated 60–65k value.
Another reviewer objected to a 25% resale deduction on a Rolex Daytona. Ask to see every document and accessory, get the warranty and buyback terms in writing, and compare selling offers. Service experiences are generally positive but not uniform, with some complaints about rudeness and repair restrictions.