Customisable fillings
Burritos can be customised, with reviewers noting generous fillings and a choice of sauces, vegetables, chicken or beef.
Tortilla - تورتيا - Mall of Emirates
Al Barsha
Tortilla is a Mexican restaurant in Mall of the Emirates, Al Barsha, where you can build burritos, tacos and bowls with your choice of fillings and sauces. Reviews especially point to the burrito bowl with grilled vegetables and the churros.
Reputation Score
4.9
★★★★★
1,182 ratings
Source: Google Maps
The Good Stuff
Vegan choice
The vegan burrito gives plant-based diners a clearly identified option in the Mall of Emirates food court.
Fast service
Several reviews describe quick service, making it convenient for a food-court lunch or a fast meal between mall activities.
Helpful staff
Staff regularly help first-time diners choose fillings and explain the menu without being pushy.
Fresh guacamole
The extra guacamole is specifically praised for its creamy texture and fresh taste.
Healthy alternative
One reviewer described the food as a good healthier alternative to a typical fast-food chain.
Churros
Churros are one of the strongest dessert mentions, with the caramel dip receiving particular praise.
What to Eat at Tortilla - تورتيا - Mall of Emirates How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Tortilla - تورتيا - Mall of Emirates, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Tortilla - تورتيا - Mall of Emirates, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 4
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Churros Net +6
“We ate dinner and we ordered tacos and churros 👌🏼very tasty and very helpful staffs. They help suggesting for ghe tacos.”
Positive 6Negative 0
Review excerpts
“We ate dinner and we ordered tacos and churros 👌🏼very tasty and very helpful staffs. They help suggesting for ghe tacos.”December 2023
“Plus their churros will definitely give you satisfaction.”September 2023
-
Quesadilla Net +5
“Suprisingly very good! Ordered the quesadilla, which was very filling, esp bc of the sides!”
Positive 5Negative 0
Review excerpts
“Suprisingly very good! Ordered the quesadilla, which was very filling, esp bc of the sides!”February 2024
“Only thing good was the quesidella.”July 2024
-
Chips Net +2
“The tortilla chips were also delicious.”
Positive 2Negative 0
Review excerpts
“The tortilla chips were also delicious.”February 2024
“My soft tacos, guacamole, cheese sauce & chips was all yummy.”March 2023
-
Soft tacos Net +2
“I trully enjoyed it. A bit pricey for burrito and 3 soft tacos but it was worth it. I hope they add birria”
Positive 2Negative 0
Review excerpts
“I trully enjoyed it. A bit pricey for burrito and 3 soft tacos but it was worth it. I hope they add birria”September 2022
“My soft tacos, guacamole, cheese sauce & chips was all yummy.”March 2023
Honorable mentions (18)
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Barbacoa beef Net +1
“Wasn't a big fan of the Tacos but the Barbacoa Beef was amazing!”
Positive 1Negative 0
Review excerpts
“Wasn't a big fan of the Tacos but the Barbacoa Beef was amazing!”March 2021
-
Burrito bowl Net +1
“It was my first time, and kabayan guy who helped me with the options for my burrito bowl was genuine and detailed. He jokingly added a couple of chicken pieces after I told him it was my first time to try their food.”
Positive 1Negative 0
Review excerpts
“It was my first time, and kabayan guy who helped me with the options for my burrito bowl was genuine and detailed. He jokingly added a couple of chicken pieces after I told him it was my first time to try their food.”August 2023
-
Burrito bowl with grilled veggies Net +1
“My favorite is the burrito bowl with grilled veggies”
Positive 1Negative 0
Review excerpts
“My favorite is the burrito bowl with grilled veggies”April 2024
-
Chips combo Net +1
“Do their chips combo.”
Positive 1Negative 0
Review excerpts
“Do their chips combo.”February 2025
-
Extra guacamole Net +1
“Great value, the food is heavenly. The extra guacamole is creamy goodness and the tomato rice is to die for! Overall this place is a must try 👌 It's food is delightful and delish.”
Positive 1Negative 0
Review excerpts
“Great value, the food is heavenly. The extra guacamole is creamy goodness and the tomato rice is to die for! Overall this place is a must try 👌 It's food is delightful and delish.”November 2025
-
Fries Net +1
“Fries were very crispy and salted just the right amount.”
Positive 1Negative 0
Review excerpts
“Fries were very crispy and salted just the right amount.”February 2024
-
Nachos Net +1
“Amazing food and service. We tried few options, but my favorites were the shrimp tacos and the nachos.”
Positive 1Negative 0
Review excerpts
“Amazing food and service. We tried few options, but my favorites were the shrimp tacos and the nachos.”February 2026
-
Queso fundido Net +1
“It was better on the Quesadillas though! The Queso Fundido is an amazing dip for the chips! and i love that their orders come with some free chips!”
Positive 1Negative 0
Review excerpts
“It was better on the Quesadillas though! The Queso Fundido is an amazing dip for the chips! and i love that their orders come with some free chips!”March 2021
-
Rice bowl Net +1
“I just had lunch today here it was amazing 🤩 i really enjoyed the rice bowl and went back for the nachos the staff are so friendly and really had a nice lunch keep it up guys”
Positive 1Negative 0
Review excerpts
“I just had lunch today here it was amazing 🤩 i really enjoyed the rice bowl and went back for the nachos the staff are so friendly and really had a nice lunch keep it up guys”August 2024
-
Rice with beef and black beans Net +1
“Their mixed dishes are fantastic, and I highly recommend trying the rice with beef and black beans—it’s a must!”
Positive 1Negative 0
Review excerpts
“Their mixed dishes are fantastic, and I highly recommend trying the rice with beef and black beans—it’s a must!”October 2024
-
Shrimp quesadillas Net +1
“Everything is fresh made the taste is unique. My frequent order is the shrimps burrito bowl and the shrimp quesadillas.”
Positive 1Negative 0
Review excerpts
“Everything is fresh made the taste is unique. My frequent order is the shrimps burrito bowl and the shrimp quesadillas.”January 2021
-
Shrimp tacos Net +1
“Amazing food and service. We tried few options, but my favorites were the shrimp tacos and the nachos.”
Positive 1Negative 0
Review excerpts
“Amazing food and service. We tried few options, but my favorites were the shrimp tacos and the nachos.”February 2026
-
Shrimps burrito bowl Net +1
“Everything is fresh made the taste is unique. My frequent order is the shrimps burrito bowl and the shrimp quesadillas.”
Positive 1Negative 0
Review excerpts
“Everything is fresh made the taste is unique. My frequent order is the shrimps burrito bowl and the shrimp quesadillas.”January 2021
-
Tomato rice Net +1
“Great value, the food is heavenly. The extra guacamole is creamy goodness and the tomato rice is to die for! Overall this place is a must try 👌 It's food is delightful and delish.”
Positive 1Negative 0
Review excerpts
“Great value, the food is heavenly. The extra guacamole is creamy goodness and the tomato rice is to die for! Overall this place is a must try 👌 It's food is delightful and delish.”November 2025
-
Tortilla bowl Net +1
“My favorite tortilla bowl always from them and the ice tea... Highly recommended 👌👌”
Positive 1Negative 0
Review excerpts
“My favorite tortilla bowl always from them and the ice tea... Highly recommended 👌👌”June 2023
-
Tres tacos Net +1
“I really enjoyed my lunch which consisted of: 1 Quesadilla and 1 Tres Tacos with three 3 different choice of protein. I really enjoyed the food. It was amazing delicious and very filling.”
Positive 1Negative 0
Review excerpts
“I really enjoyed my lunch which consisted of: 1 Quesadilla and 1 Tres Tacos with three 3 different choice of protein. I really enjoyed the food. It was amazing delicious and very filling.”January 2023
-
Vegan burrito Net +1
“Amazing vegan burrito and lovely friendly service! Highly recommended for all plant eaters!”
Positive 1Negative 0
Review excerpts
“Amazing vegan burrito and lovely friendly service! Highly recommended for all plant eaters!”October 2023
-
Large borito Net 0
Mixed feedback
“Large borito is good good enough for a dinner.”
Positive 1Negative 1
Review excerpts
“Large borito is good good enough for a dinner.”July 2023
Drinks 4
-
Margarita Net +3
“Their margarita drink is divine”
Positive 3Negative 0
Review excerpts
“Their margarita drink is divine”April 2024
“Athough the margarita was sour, it was very nice.”February 2024
-
Hibiscus lemonad ice tea Net +1
“Their Hibiscus lemonad ice tea is a must to try👌🏻”
Positive 1Negative 0
Review excerpts
“Their Hibiscus lemonad ice tea is a must to try👌🏻”August 2023
-
Ice tea Net +1
“My favorite tortilla bowl always from them and the ice tea... Highly recommended 👌👌”
Positive 1Negative 0
Review excerpts
“My favorite tortilla bowl always from them and the ice tea... Highly recommended 👌👌”June 2023
-
Mexican cola Net +1
“Today, I enjoyed the Mexican cola.”
Positive 1Negative 0
Review excerpts
“Today, I enjoyed the Mexican cola.”June 2024
Tips for a Better Visit
Try chips. Add the chips combo if you want a starter; one reviewer specifically recommended it alongside a customised burrito.
Add onions. For extra flavour, ask for picked onions; a repeat customer says they make the shrimp dishes taste more homemade.
Choose large. If you are particularly hungry, consider the large serving: one diner found the regular serving too small for a big appetite.
Check rice. If coriander rice matters to you, confirm it is available before ordering, as one customer was told it was finished and then saw it replenished.
Try soft tacos. Tacos are available soft or crispy, so choose the soft version if you prefer a more flexible wrap.
Plan the visit
Practical details
Food Court, Mall of The Emirates - Level 1 - Sheikh Zayed Rd - near Ski Dubai
Al Barsha First - Al Barsha, Dubai
Common Concerns
Portion inconsistency
A reviewer found portion sizes varied by server, with some burritos containing around 90% rice and fewer other ingredients.
Rushed ordering
One diner felt hurried while choosing toppings and found the selection limited.
Uneven flavour
A disappointed reviewer found the food average and said the tacos, including the spicy one, lacked flavour.
Temperature issue
One review reported that a large burrito became soggy and cold before it was eaten.
Price concerns
Some diners considered the meal a bit pricey, although another review called it not very expensive.
DXB
LOCAL
LOCAL
The Bottom Line
Tortilla is a Mexican restaurant in the Mall of the Emirates food court, Al Barsha, built around customisable burritos, tacos and bowls. You choose the protein, vegetables, sauces and other fillings at the counter, which makes it approachable if you are new to Mexican food. Reviews especially highlight the burrito bowl with grilled vegetables, shrimp tacos, quesadillas and churros.
Service is a major part of the appeal. Diners repeatedly describe the team as friendly, accommodating and helpful when explaining the menu, while several mention fast service. The vegan burrito is a useful option for plant-based diners, and the food is described by one reviewer as a healthier alternative to typical fast food.
Guacamole, tortilla chips and the caramel dip with churros also receive specific praise. There are a few consistency warnings. One customer found portions varied by server, with some burritos containing mostly rice, while another felt rushed choosing toppings.
A separate review said the tacos lacked flavour, and a large burrito reportedly became soggy and cold. If you are hungry, consider the large serving, and ask for picked onions or the chips combo. If coriander rice is important, confirm its availability before ordering.