Clear guidance
Sales staff are often praised for explaining vehicle features, finance options, costs and paperwork clearly without pressure.
Toyota Showroom - Sheikh Zayed Road Al Quoz 1
Al Quoz
Toyota’s Sheikh Zayed Road showroom in Al Quoz lets you explore and buy new Toyota models, with reviews also covering pre-owned vehicles such as the Urban Cruiser. Customers often praise the guided sales process, quick paperwork and memorable handovers, while the connected service centre handles maintenance and repairs.
Reputation Score
4.0
★★★★☆
2,834 ratings
Source: Google Maps
The Good Stuff
Fast delivery
Several buyers reported quick handovers, including a new car delivered within one week.
Smooth handover
The handover process can include a thorough vehicle briefing and a carefully prepared collection experience.
Model choice
One visitor said the showroom displayed all models in detail, making it easier to compare vehicles in person.
Test drives
Test drives can be arranged for selected models; one customer specifically experienced the new Prado.
Comfortable lounge
The service centre has a clean, comfortable waiting lounge with complimentary hot drinks.
Tips for a Better Visit
Check insurance. Before signing, compare every insurance quotation line with the issued policy, especially third-party liability limits.
Book early. For servicing, arrange your appointment one to two weeks ahead rather than relying on a same-day drop-off.
Document deposits. Keep written proof of reservation terms and refund conditions before paying a vehicle deposit.
Inspect delivery. Inspect the car at handover and record its condition, particularly after servicing or collection by a pickup service.
Plan the visit
Practical details
Sheikh Zayed Rd
Al Qouz First - Al Quoz, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 9:00 AM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | 11:00 AM – 6:00 PM |
Popular Mentions
Toyota RAV4
The RAV4 is mentioned in reviews for quick delivery, detailed cost explanations and trade-in discussions.
Land Cruiser Prado
The Prado appears in reviews covering a successful purchase and an arranged test drive.
Toyota Supra
One service review describes a Supra visit with status updates and a request to receive the old brake pads.
Toyota Fortuner
The Fortuner is mentioned in a purchase review praising the buying process and delivery support.
Common Concerns
After-sales gaps
Some service complaints describe unresolved faults, unanswered emails and missing callbacks despite repeated follow-ups.
Service delays
Service bookings may take one to two weeks, and one pickup-and-service case ended without the car being returned that day.
Scheduling errors
A customer received conflicting service times and encountered a long queue on arrival.
Delivery delays
Used-car delivery was delayed by outstanding fines, while another buyer reported a refund outstanding for more than five months.
Insurance clarity
One RAV4 buyer said the insurance quotation did not clearly match the final policy terms.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 2,000
reservation deposit
“In December 2025, we paid AED 2,000 as a reservation deposit for a vehicle”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
This Al Quoz Toyota showroom is geared towards both new-car purchases and selected pre-owned vehicles. Reviews mention buyers comparing models such as the RAV4, Urban Cruiser 2026, Land Cruiser Prado and Fortuner, arranging test drives, completing finance paperwork and collecting cars through a guided handover. The strongest pattern is attentive sales support: customers describe clear explanations of features, costs and finance options, regular updates, and deliveries completed faster than expected in some cases.
The service centre is a different story. Some customers praise friendly advisors, careful cleaning and a comfortable lounge with complimentary hot drinks. Others report service bookings taking one to two weeks, conflicting appointment times, long queues, delayed vehicle returns and faults that remained unresolved after repeated visits.
Complaints also include a car being damaged while in Toyota’s custody and weak follow-up by email or phone. If you are buying, get the full insurance policy and financial terms in writing before paying. One review describes an AED 2,000 reservation deposit that had not been refunded after more than five months.
For servicing, confirm the appointment time directly, book early and inspect the vehicle carefully at collection. The showroom may suit buyers who want hands-on model comparisons and structured sales assistance, but after-sales follow-up deserves careful checking.