Broad selection
The branch is repeatedly described as large, with toys and games for babies through teens and plenty of brands to browse.
Toys"R"Us
Al Quoz
Toys"R"Us is a large toy store in Al Quoz, with a broad selection for babies, children and collectors. Reviews highlight its extensive Hot Wheels finds, gift packing and the hands-on experience of browsing a physical toy shop with children.
Reputation Score
4.1
★★★★☆
287 ratings
Source: Google Maps
The Good Stuff
Collector finds
Hot Wheels collectors have found pieces here that were unavailable elsewhere, making it worth checking for missing items.
Gift packing
The store provides free gift packing, useful when you are buying a birthday present or a last-minute gift.
Entrance offers
Special-price toys and promotions are sometimes placed near the entrance, giving deal-seekers an easy first stop.
Hands-on browsing
Some sample toys can be played with while shopping, and one review mentions a free arcade game while packaging is prepared.
Tips for a Better Visit
Check status. Confirm the branch is still operating before setting out; a December 2025 review says it no longer exists.
Compare prices. Check the online price against the in-store ticket before paying, since one reviewer found better bargains online.
Use parking. If the branch is operating, underground parking was reported as plentiful, which may make a family visit easier.
Check entrance. Look near the entrance first for toys on special prices and current promotions before browsing the wider selection.
Ask about samples. Children may be able to try sample toys while you shop; sanitize shared toys first, as one reviewer advised.
Plan the visit
Practical details
Times Square Center - Sheikh Zayed Rd
Al Quoz, Dubai
Popular Mentions
Nintendo Switch
A customer bought a Nintendo Switch here and later reported a dispute over a non-rechargeable controller battery.
Rideon car & pony cycle
One review specifically calls out the store as a place to buy a Rideon car and pony cycle.
Avigo cycle
An Avigo cycle purchase led to repeated wheel, paint and seat problems and a later exchange discussion.
Blue rewards program
The Blue rewards program was criticised because one reviewer said it could be used only in-store, not online.
Common Concerns
Status uncertainty
A December 2025 reviewer said the location no longer exists, so its current status should be checked before travelling.
Uneven service
Several reviews describe slow, unresponsive or poorly informed staff, including a reported 30-minute exchange transaction.
High pricing
The range is often considered expensive compared with other sellers, although sales can make prices more reasonable.
Online stock issues
A review says an order was cancelled after payment because an item shown on the website was not actually available.
Warranty disputes
A Nintendo Switch review reports a battery problem that remained unresolved for more than two months.
DXB
LOCAL
LOCAL
The Bottom Line
Toys"R"Us is aimed at families looking for a wide physical toy-store selection rather than a quick online purchase. Reviews describe a large range spanning baby toys to adolescent products, with Hot Wheels collectors sometimes finding pieces unavailable elsewhere. It is also used for birthday gifts, and free gift packing is a useful extra when you are buying in a hurry.
Children may find sample toys to play with while parents browse, and one review mentions a free arcade game during packaging. The Times Square Center branch was described as being on the top floor beside the food court, with plentiful underground parking, though that location detail may now be dated. Prices are a mixed point.
Several shoppers call the store expensive, while others say sales, entrance promotions and discounts can make the value much better. Checking online prices against the retail store is sensible because one reviewer found better bargains online. Online stock accuracy and after-sales handling also drew complaints, including a cancelled paid order and a Nintendo Switch battery dispute lasting more than two months.
Most importantly, a December 2025 review says the location no longer exists, so confirm the current branch status before making the trip.