Quick response
A cash-services team resolved a supermarket’s SCDM machine issue at night, allowing the deposit to go through without holding cash.
Transguard Group
Al Garhoud
Transguard Group is a Dubai-based security and support-services company in Al Garhoud, with work spanning security, cash services and staffing. Reviews also mention practical help such as ATM-related assistance, suitcase repair through Fixit and organised home removals, although visitor experiences with security staff vary sharply.
Reputation Score
4.0
★★★★☆
1,190 ratings
Source: Google Maps
The Good Stuff
ATM recovery
When an Emirates ID was trapped in an ATM booth, a Transguard driver explained the bank-return process and the ID was recovered quickly.
Home removals
A customer found the home-removal team professional, careful, quick and well organised during two family moves.
Suitcase repair
Fixit repaired a suitcase handle so it felt new again, according to one customer.
Staff transport
One review mentions accommodation with buses taking employees to and from work.
Tips for a Better Visit
Confirm scope. For engineering work, confirm crew size and timing before booking: one chandelier job needed four people and a three-day callback.
Use the bank. If an Emirates ID is retained by an ATM, ask about the bank-return process; one customer recovered theirs quickly through that route.
Keep records. For a complaint about a guard, record the location and details because reviewers report difficulty reaching the helpline.
Allow time. If you need a quote, allow extra time and clarify the required documents; one customer said costing was delayed.
Check procedures. At security-controlled venues, ask calmly about the exact entry or ID process before joining the queue or attempting access.
Plan the visit
Practical details
B Wing, 1st Floor,Dubai Airport Free Zone
Dubai Int'l Airport, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 2:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Weak complaints
Several customers say helplines or customer service did not respond when they tried to report guard behaviour.
Slow booking
A chandelier-repair enquiry received a call only three days after booking because four workers were required.
Room conditions
An accommodation review reports a bed-bug infestation that remained unresolved despite repeated contact attempts.
Safety concern
One customer reported that reckless driving by a Transguard driver nearly caused a collision.
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The Bottom Line
Transguard Group is a security and support-services company in Al Garhoud. Reviews show that its work goes beyond guarding: customers mention cash-services support for an SCDM machine, ATM-related assistance, Fixit suitcase repair and a home-removal team. That makes it relevant both to organisations seeking staffed security or cash handling and to individuals using one of its practical support services.
The strongest examples are specific. A supermarket said a cash-services team responded at night and helped complete a deposit without leaving cash exposed. Another customer recovered an Emirates ID stuck in an ATM after being directed through the bank-return process.
Fixit repaired a suitcase handle successfully, while a home-removal team was praised for being careful, quick and well organised. The main caution is frontline communication. Reviews from malls, residential buildings, VFS locations and offices repeatedly describe guards shouting, arguing, using bad language or questioning visitors rudely.
Some customers also struggled to reach a complaint helpline. If you are booking engineering work, confirm capacity and timing first: one chandelier repair required four people and a three-day callback. Overall, the company has credible examples of effective operational support, but the experience can depend heavily on the individual team and location.