Urgent response
Technicians are generally quick to attend urgent maintenance issues, which encouraged one customer to renew their contract for a third year.
Transguard Living
Al Garhoud
Transguard Living is a property maintenance provider in Al Garhoud, covering practical home needs such as AC repair and duct cleaning. Reviews also highlight its packing and removal service, where some teams carefully handle, transport and place household belongings.
Reputation Score
3.9
★★★★☆
207 ratings
Source: Google Maps
The Good Stuff
Careful moves
Several moving reviews describe careful packing, placement and reassembly, including a four-person team that wrapped, boxed, loaded and unloaded efficiently.
Clean ductwork
The AC duct-cleaning team protected the surrounding area with plastic rolls and reportedly left no dust behind.
Fast AC repair
One customer said an AC was repaired very quickly and praised the technician for explaining the issue in the apartment.
Thorough diagnosis
A customer with recurring AC problems valued the team’s root-cause analysis, clear explanations and data-driven corrective work.
Tips for a Better Visit
Chase quotes. If your job needs a quotation, follow up proactively and allow for delays; one customer had to chase five or six times before receiving a response.
Confirm scope. For moving services, confirm exactly what packing and unpacking includes, especially for larger homes, so furniture and cartons are covered in writing.
Confirm arrival. Before a plumbing appointment, reconfirm access and parking arrangements; one prepaid visit was cancelled when the team could not find parking.
Clarify escalation. If considering a VIP or annual contract, ask how weekend emergencies, procurement delays and management escalation are handled before paying.
Plan the visit
Practical details
Emirate Group Security - Building B Block 2nd Floor
Dubai Int'l Airport - Dubai Airport Free Zone, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
packing and removal services
The packing and removal service was praised for careful wrapping, boxing, loading and placing belongings neatly in the new property.
AC maintenance
Customers mention AC maintenance as a regular service, with some reporting professional, punctual work and clearer explanations of recurring faults.
plumbing service
Plumbing service reviews range from quick, professional water-heater work to complaints about unresolved drainage follow-up.
deep clean
Deep-cleaning reviews are mixed: one customer praised a pre-move clean, while another reported an incomplete job and late arrival.
Common Concerns
Quotation delays
Quotation requests can require repeated chasing; one customer reported waiting up to two weeks, while another received no callback after five hours.
Poor follow-up
A blocked-drainage visit was followed by two weeks of unanswered callbacks, leaving the customer to hire another plumber.
Repair errors
One toilet-flush repair stalled after the wrong part was ordered, and the customer eventually used another company.
Incomplete moving
A three-bedroom-villa move reportedly left dozens of cartons because only large furniture was unpacked and a return team was unavailable.
Contract access
A VIP-package customer said weekend calls went unanswered and an AC remained down for days despite an expected four-hour response.
DXB
LOCAL
LOCAL
The Bottom Line
Transguard Living handles property maintenance in Al Garhoud, with review-backed services including AC maintenance, duct cleaning, plumbing and moving. The strongest experiences are quite specific: some technicians explain AC faults clearly, protect rooms during duct cleaning, and attend urgent issues quickly. Its removals teams have also earned praise for careful wrapping, loading, placement and reassembly, making difficult house moves feel more manageable.
The experience is not consistent across departments. Several customers describe professional technical work, but quotation requests and follow-up can be painfully slow. One annual-contract customer waited up to two weeks for a quote after repeated chasing; another was left without a resolution after a blocked-drainage visit and eventually hired a different plumber.
Parts and procurement delays also feature in complaints, including an AC repair that remained unresolved for months and a toilet-flush job where the wrong part was ordered. Moving quality varies too: some teams completed careful, tidy moves, while another three-bedroom-villa move reportedly left dozens of cartons unpacked. Before booking, confirm the written scope, arrival logistics and refund process.
If considering a VIP or annual maintenance contract, ask specifically about weekend coverage, escalation and quotation timelines. For major diagnoses, a second opinion may be sensible, as one supposed bathroom-floor leak needed only tile-gap sealing.