Bike selection
The store carries options from road and mountain bikes to hybrid and electric models, making comparison easier in one visit.
Trek Bicycle Store - Dubai
Al Quoz
Trek Bicycle Store in Al Quoz is a bicycle shop for choosing and buying Trek bikes, with road bikes, mountain bikes and other models available. Reviews especially point to careful bike fitting and hands-on setup, including adjustments before delivery or collection.
Reputation Score
4.5
★★★★★
371 ratings
Source: Google Maps
The Good Stuff
Bike fitting
Customers describe fitting and final setup as careful, including a first road-bike fit and adjustments for measurements.
Skilled service
The maintenance team has handled frame swaps, part changes, wash-and-race checks and bike preparation for handover.
Helpful guidance
First-time buyers report patient explanations of model differences, technical details and equipment suited to their budget or riding purpose.
Parking access
One review specifically mentions plentiful parking both on the street and underground.
Quick assembly
Some purchases were assembled and ready for collection the next day.
Warranty care
The team honoured a free service a year late and handled a separate purchase issue with a full refund.
Tips for a Better Visit
Ask promotions. Before paying, ask about upcoming promotions: one buyer saw a 35% discount appear less than a week later.
Confirm measurements. If seat measurements matter, confirm that a technician is available before relying on the in-store device.
Check fitting notes. After a fit, ask what parts or adjustments are still pending and confirm how the follow-up will be recorded.
Plan parking. The store has been described as having street and underground parking, useful when collecting a bike or bringing one for service.
Check assembly. If you need the bike quickly, ask about handover timing; one purchase was assembled and handed over the next day.
Ask warranty. For equipment problems, ask whether the issue is covered: a BOA replacement kit was supplied free under warranty and arrived in 10 days.
Plan the visit
Practical details
Q-East by Alphabeta - Retail 8 First Al Khail St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Precision Fit
Trek’s Precision Fit system combines technology with the fitter’s skills and was described as covering the whole fitting process.
FX3
The FX3 was chosen for leisure riding, with the buyer noting smooth handling on Dubai’s bike lanes and trails.
Roscoe 7
A customer chose the 2024 Roscoe 7 after comparing available hardtail 29er bikes and having the bike adjusted before purchase.
Fuel Ex
The Fuel Ex was bought alongside a Roscoe for a family member, with both bikes assembled for next-day handover.
Madone
A Madone purchase included bike fitting, with later discussion about a handlebar adjustment and replacement part.
BOA equipment
A lace issue with BOA equipment was resolved through a free warranty replacement kit delivered in 10 days.
Common Concerns
Seat measurements
A customer could not find a technician available to take bicycle-seat measurements, despite the measurement device being in the shop.
Closure notice
One customer reported the store had closed without advance notice and was unsure where to obtain warranty support.
Uneven service
One visit involved repeated requests for help, unanswered questions and staff the customer found unhelpful.
Follow-up gap
A customer initially received no follow-up about a handlebar adjustment and replacement part after a bike fit; the issue was later resolved.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
Aed 50-60 thousands
speed trackers
“I have sincerely admired the beauty of speed trackers for Aed 50-60 thousands”Google review · May 2023
DXB
LOCAL
LOCAL
The Bottom Line
Trek Bicycle Store in Al Quoz is geared towards both first-time buyers and experienced riders who want to compare bikes, get fitting help and arrange maintenance. Reviews mention road, mountain, hybrid and electric models, plus accessories and clothing, so the visit can cover more than the bike itself. The advice is a strong part of the experience when it works well.
New cyclists describe patient explanations of model differences and riding purpose, while more experienced customers mention Precision Fit, bike preparation and adjustments before delivery. Specific purchases discussed include the FX3, Roscoe 7, Fuel EX and Madone. Some bikes were assembled and handed over the next day.
Service after purchase is another reason to consider the shop. Reviews describe frame work completed within hours, a free service honoured a year late and a BOA replacement kit supplied under warranty. Parking has also been described as plentiful, both on the street and underground.
There are a few practical cautions. One customer found no technician available for seat measurements, and another reported a closure without prior notice. A separate fitting follow-up was initially missed, although the issue was later resolved.
Ask about promotions before paying and confirm any outstanding adjustments in writing.