Clear updates
Customers report receiving parts details, estimated costs and photos before replacement work goes ahead.
Venus Auto Services
Al Garhoud
Venus Auto Services is a multi-brand auto repair shop in Al Garhoud, handling routine maintenance alongside substantial mechanical and bodywork jobs. Reviews describe clear estimates, progress updates and careful repairs, with examples including radiator failures, suspension work and bumper repainting.
Reputation Score
4.9
★★★★★
209 ratings
Source: Google Maps
The Good Stuff
Targeted diagnosis
Reviews say technicians identify the root issue and recommend targeted repairs instead of unnecessary replacements.
Paint matching
Bodywork results stood out in reviews, including a Nissan Infiniti Q50 Redsport whose bumper paint was reported to match perfectly.
Fast delivery
Several customers mention timely completion, including one repair finished faster than expected.
Fair labour
A Toyota RAV4 suspension and paint job was completed at what the customer described as a very reasonable labour cost.
Original parts
One repeat customer specifically valued having Japan-original parts used and receiving replacement-part images for maintenance records.
Useful facilities
The workshop has a customer resting area and bathroom, which makes waiting more practical.
Tips for a Better Visit
Request photos. Ask for photos of parts and an estimated cost before replacement work, especially on larger repairs.
Approve work. Ask for the repair list and approve only the work you want completed; reviews say progress updates follow approval.
Book ahead. For planned maintenance, arrange your appointment early; one customer scheduled theirs two weeks in advance.
Specify parts. If parts provenance matters, state your preference clearly and ask whether Japan-original parts are available.
Use waiting area. If you need to wait during the visit, the workshop has a resting area and bathroom.
Seek diagnosis. For a major service, ask what the root issue is and whether targeted repairs can avoid unnecessary replacements.
Plan the visit
Practical details
18 18th B St
Umm Ramool, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
crankshaft sensor replacement
A Nissan Patrol repair included crankshaft sensor replacement alongside a coolant-leak fix.
lower suspension repairs
A 2021 Toyota RAV4 received lower suspension repairs, followed by paint touch-up work.
Electrical work
One customer brought an electrical issue that other workshops had failed to solve.
Major service
Major servicing is mentioned for vehicles including a Lexus IS and Nissan Altima.
Front and rear bumpers
An Infiniti Q50 Redsport had its front and rear bumpers replaced and repainted, with the paint reported to match the body.
Common Concerns
Lease dispute
One lease-contract customer said the vehicle issues were not properly addressed and criticised the handling of the complaint.
Workshop attire
An earlier review suggested the workshop be more systematic about uniforms, gloves and protective footwear.
DXB
LOCAL
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The Bottom Line
Venus Auto Services is a multi-brand repair shop in Al Garhoud for routine servicing, major services and fault repairs. The reviews include a radiator-failure repair, electrical troubleshooting, lower-suspension work and body repairs such as bumper replacement, repainting and paint touch-ups. That range makes it useful for both scheduled maintenance and less straightforward problems.
The strongest pattern is transparency. Customers describe clear estimates, regular progress updates and explanations of what needs fixing, with one review noting that photos of parts were sent before replacement. Another says the team found the root issue and suggested targeted repairs rather than pushing unnecessary replacements.
Timely delivery and reasonable labour costs also come up, while bodywork reviews specifically praise paint matching. The customer area includes a resting space and bathroom, useful if you are waiting. For planned work, booking ahead may help: one customer arranged an appointment two weeks in advance.
It is also worth asking for the repair breakdown, approving work in writing and confirming parts preferences. Most feedback is strongly positive, but one lease-contract customer reported that issues were not properly addressed, and an earlier review asked for more systematic use of uniforms, gloves and protective footwear.