Emergency response
A choking scare was assessed quickly, with staff reassuring the owner throughout the late-night visit.
Vet Clinic Dubai - Town Square Nshama
Dubai South
Vet Clinic Dubai - Town Square Nshama is an emergency veterinarian service in Dubai South that also handles routine pet care. Reviews mention annual vaccinations, urgent assessments and convenient pet-food delivery, with many visitors valuing clear explanations and gentle handling.
Reputation Score
4.7
★★★★★
427 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Several reviews describe vets taking time to explain diagnoses, treatment choices and follow-up clearly.
Gentle handling
Nervous pets and difficult cats were handled calmly during check-ups, injections and deworming.
Routine vaccines
One visitor walked in and completed annual vaccinations after about 20 minutes without an appointment.
Pet delivery
An urgent dog-food delivery arrived 20 minutes after the first message.
Follow-up care
Reviews mention regular WhatsApp follow-ups and extra visits when pets needed continued monitoring.
Tips for a Better Visit
Confirm prices. Ask for the price of medicines, tests and treatment before agreeing; one reviewer only saw the cost at checkout.
Seek another view. For a complex diagnosis or major procedure, consider a second opinion; one dog’s pancreatitis diagnosis was overturned by a specific enzyme test.
Call ahead. Phone before travelling, especially with an unwell pet, because one visitor reported unanswered calls and two unsuccessful visits.
Try walk-in. For routine vaccinations, a walk-in may be possible, though one visitor waited about 20 minutes before being seen.
Ask documentation. If you have recently moved to Dubai, ask the reception team about pet documentation requirements.
Plan the visit
Practical details
D63
Al Yalayis 2, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
Emergency veterinary clinic
Reviews describe rapid assessment and reassurance during urgent late-night pet emergencies.
After care boarding
One puppy stayed at the clinic for eight days after surgery and the owner received regular health updates.
Pet documentation
The clinic helped a newly arrived Dubai resident understand pet documentation requirements.
Anti-inflammatory injection
A cat injured in a fight received an anti-inflammatory injection, iodine and spray.
Common Concerns
Diagnostic concerns
Some owners reported incorrect or incomplete diagnoses, including pancreatitis diagnosed without the specific enzyme test.
Serious-case risk
A review says an infected surgical wound was repeatedly described as normal until another clinic reopened it.
Unexpected costs
One long-term client said medication prices were not explained until checkout and could be shocking.
Waiting problems
A visitor said they brought a vomiting, severely diarrhoeic dog twice but were not seen.
Front desk complaint
One review describes an aggressive and unprofessional interaction when the owner asked about a discount.
DXB
LOCAL
LOCAL
The Bottom Line
Vet Clinic Dubai - Town Square Nshama is a community veterinary clinic in Dubai South with emergency care alongside everyday pet needs. Reviews mention urgent assessments, annual vaccinations, injections, treatment for sick cats and dogs, and even after-care boarding following surgery. There is also a pet-supplies selection and an urgent dog-food delivery service that one customer received in 20 minutes.
The strongest pattern is attentive communication. Owners describe pets being handled gently during vaccinations, injections and deworming, while vets explained treatment and followed up through WhatsApp. One late-night choking scare was met with immediate assessment and reassurance; other reviews describe successful care for breathing trouble, serious illness and injuries.
That makes the clinic worth considering when convenience and calm handling matter. There are important caveats for complicated cases. Several reviewers reported wrong or incomplete diagnoses, unnecessary medication, infected wounds being missed and treatment costs not being explained upfront.
Ask for an itemised estimate before approving tests or medicines, and seek a second opinion for a serious diagnosis or major procedure. Booking experiences vary too: a walk-in vaccination worked for one owner, while another reported unanswered calls and repeated waiting without an examination. Calling ahead remains sensible.