Calm handling
The team creates a low-stress visit, including gentle blood sampling and space for nervous pets.
VETS & PETS Dubai - Italian Veterinary Clinic
Jumeirah
VETS & PETS Dubai is an Italian-owned, full-service veterinary clinic in Jumeirah, with reviews highlighting calm handling, detailed consultations and careful follow-up. Pet owners come here for routine care such as vaccinations and dental cleaning, as well as surgery and inpatient treatment when a pet needs more intensive support.
Reputation Score
4.9
★★★★★
591 ratings
Source: Google Maps
The Good Stuff
Clear explanations
Veterinarians take time to explain conditions, procedures and aftercare, answering questions patiently.
Inpatient updates
Hospitalised pets may come with frequent reassurance for owners, including videos and twice-daily updates.
Pet separation
The clinic has separate waiting rooms for different types of pets, which can help reduce stress.
Gentle injections
One cat owner said the clinic helped their cat relax and made injections feel far less frightening.
Retail options
A review says the clinic also sells selected food, treats, vitamins and cosmetics, including special food.
Tips for a Better Visit
Ask first. Confirm the consultation fee and likely charges before letting the veterinarian examine your pet.
Check invoices. For hospitalisation, compare every estimate with paid invoices and ask for written clarification when figures change.
Request updates. If your pet stays overnight, ask whether video messages and twice-daily updates can be provided.
Plan calming. For a highly anxious cat, ask the clinic whether pre-visit calming support is appropriate; one owner used gabapentin beforehand.
Plan the visit
Practical details
754A Al Wasl Rd
Jumeirah - Jumeirah 3, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Neutering surgery
Customers describe neutering surgery as smooth and stress-free, including for a male cat.
Dental cleaning
Reviews mention routine dental cleaning as well as dental care under sedation for dogs.
Dental care under sedation
A mini dachshund had dental care under sedation, with the owner reporting much less fear than usual.
24/7 support
A hospitalised cat received 24/7 support during a five-day stay, with regular owner updates.
DNA testing for dogs
One review specifically praises the clinic's knowledge regarding DNA testing for dogs.
Common Concerns
Fee disclosure
One review says the 245 AED consultation cost was not stated upfront, so confirm fees before the appointment.
Billing dispute
A hospitalisation review describes changing invoices and repeated charges for items the customer said were already paid.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
245 AED
consultation
“They didn't mention the high consultation cost (245 AED) upfront”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
VETS & PETS is a full-service veterinary clinic in Jumeirah that stands out in reviews for calm handling and thorough explanations. You can book routine care such as vaccinations, blood tests, neutering surgery and dental cleaning, while more serious cases may involve surgery or hospitalisation. One cat with bronchopneumonia stayed five days and received 24/7 support, with videos and updates sent twice daily.
The atmosphere is a real draw for nervous animals. Reviewers mention separate waiting rooms for different pets, comfortable spaces, gentle injections and staff who take time to settle frightened dogs and cats before examining them. The clinic also sells food, treats, vitamins, cosmetics and special food, according to one customer.
Communication is another recurring strength: owners describe clear explanations, follow-up calls, messages and videos after procedures. That said, pricing needs checking. One review says a 245 AED consultation fee was not disclosed upfront, while another describes disputed hospitalisation invoices and repeated charges.
Ask for the consultation price and a written estimate before treatment, then compare invoices with payments if your pet is admitted. For an anxious cat, ask whether pre-visit calming support is suitable.