Low prices
Historically useful for budget shopping, with reviewers saying groceries were reasonably priced and affordable compared with nearby alternatives.
Jumeirah
VIVA Supermarket was a neighbourhood discount grocery store in Jumeirah on Palm Jumeirah, valued for low-priced basics and refreshments near the hotels. Customer reviews also singled out its fresh orange juice and, at times, flowers such as roses and tulips. Recent reviews report that this branch has permanently closed.
Source: Google Maps
Historically useful for budget shopping, with reviewers saying groceries were reasonably priced and affordable compared with nearby alternatives.
One reviewer specifically praised the quality of the fruit and vegetables.
Its location near the Voco hotel made it a practical place to buy room refreshments, drinks and snacks instead of paying hotel prices.
A reviewer reported good Instashop order picking and deliveries, alongside the store’s low prices.
Historically, reviewers mentioned a recurring Sunday promotion called Super Sunday.
Check first. Do not travel there without confirming its status: a review dated 9 December 2025 said the store was closed.
Check alternatives. The website reportedly showed a SoHo location after this branch shut, so verify the current branch details before relying on it.
Avoid driving. When it operated, parking was a recurring problem; one review said there was no public parking access.
Check stock. Even before closure, popular products could sell out quickly, so check availability rather than planning a full shop around one visit.
Consider walking. A reviewer said the store was a six-minute walk away but suggested Nakheel Mall for better supermarket choice.
Plan the visit
Fresh orange juice was specifically praised as one of the store’s standout buys.
One reviewer’s positive exception amid broader quality concerns was the store’s rice cakes.
Flowers were available occasionally, including roses and tulips.
Recent reviews from December 2025 and January 2026 report that the Palm Jumeirah branch is permanently closed.
Before closing, shoppers reported that the store was nearly cleared out and lacked basic groceries.
Several visitors described the assortment as basic, limited or missing everyday items such as cola and Sprite.
Drivers reported no public parking access and difficulty visiting by car.
Reviews raised concerns about cleanliness, copied-looking brands and a cockroach sighting.
The Bottom Line
VIVA Supermarket on Palm Jumeirah was a low-cost neighbourhood grocery stop, particularly useful for basic food, drinks and hotel-room refreshments in an area with expensive alternatives. Reviews also mention fresh orange juice, strong fruit and vegetable quality, and occasional flowers including roses and tulips. Instashop picking and delivery received a positive mention too.
The trade-off was a modest range. Several shoppers described the assortment as basic or limited, with popular items often selling out; one visitor could not find even cola or Sprite. Product quality, cleanliness and brands also drew mixed feedback, including concerns about copycat-looking labels and a cockroach sighting.
Staff experiences ranged from friendly and helpful to rude and unprofessional. Parking was a persistent headache, with reviews mentioning no public parking access and difficulty reaching the shop by car. Walking could be easier for nearby residents, while Nakheel Mall was suggested for a broader supermarket choice.
Most importantly, this location should not be treated as open: reviews say it was almost cleared out on 30 November 2025, closed in early December, and permanently closed by January 2026. Check the current store information before making the trip; one reviewer said the website pointed to a SoHo location without clearly advising customers where the Palm branch had gone.