Filipino range
The store carries many Filipino products, including familiar items customers used to buy in the Philippines.
West Zone Fresh Supermarket | Near Al Khail Height - Al Quoz
Al Quoz
West Zone Fresh Supermarket | Near Al Khail Height - Al Quoz is a neighbourhood supermarket for everyday groceries and specialty products. Reviews point to a useful Filipino-product range, a pork selection, and Bombay Karachi Biryani available for delivery.
Reputation Score
4.1
★★★★☆
921 ratings
Source: Google Maps
The Good Stuff
Pork selection
One customer found the supermarket convenient for the area and specifically noted its pork selection.
Biryani delivery
Bombay Karachi Biryani was reported as fresh, tasty, generously portioned and well packaged on delivery.
Home convenience
A review describes home delivery as especially convenient in summer, with one order arranged correctly and on time.
Tips for a Better Visit
Check scanning. Watch each item as it is scanned; one customer reported repeated shelf-to-register differences, including a bag of chips over 20 AED higher.
Avoid urgency. Allow plenty of time for online orders, especially frozen goods: one review reported a three-to-four-hour wait in hot weather.
Confirm hours. If visiting late, call ahead or arrive before 11:30 PM, as one customer said entry stopped then despite a later listed closing time.
Inspect goods. Check chilled or packaged products before leaving and keep your receipt, since one customer had difficulty exchanging hotdogs they considered spoiled.
Plan the visit
Practical details
315th Rd
Al Qouz Third - Al Quoz, Dubai
| Mon | 7:00 AM – 11:55 PM |
| Tue | 7:00 AM – 11:55 PM |
| Wed | 7:00 AM – 11:55 PM |
| Thu | 7:00 AM – 11:55 PM |
| Fri | 7:00 AM – 11:55 PM |
| Sat | 7:00 AM – 11:55 PM |
| Sun | 7:00 AM – 11:55 PM |
Common Concerns
Late delivery
Several customers reported online orders arriving one to four hours late, with some calls unanswered or answered with inaccurate updates.
Price discrepancies
Customers reported missing or incorrect shelf labels and higher prices at checkout, including a bag of chips priced over 20 AED more.
Service complaints
Reviews describe rude or dismissive responses when customers followed up on deliveries, returns or pricing issues.
Product concern
One customer said a familiar-brand hotdog pack tasted spoiled and reported resistance when requesting an exchange.
Early closing
One visitor said staff stopped admitting customers after 11:30 PM even though the market was normally listed until 11:55 PM.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
over 20 AED
bag of chips
“(Once a bag of chips I purchased was priced over 20 AED higher!) I recommend watching each item being scanned to confirm the cost is what was shown”Google review · December 2024
DXB
LOCAL
LOCAL
The Bottom Line
West Zone Fresh Supermarket | Near Al Khail Height - Al Quoz is useful for everyday grocery shopping when you need items close to home. The strongest product-specific comments mention its Filipino range, a nice pork selection and Bombay Karachi Biryani, which one customer received fresh, tasty and well packaged at their doorstep. The store’s home-delivery service can be convenient, particularly in summer, but the reviews are sharply mixed.
Several online-order customers reported waits of two to four hours, unanswered calls and app timings that did not match the actual arrival. That matters if you are ordering baby necessities, frozen food or anything needed at a fixed time; frozen items may sit in the heat during a long delay. In-store, check prices carefully.
Customers describe missing or incorrect shelf labels and repeated differences at checkout, including one bag of chips reported to be over 20 AED higher than its shelf price. Another review raised a concern about a butcher scale being 45 grams off. Keep receipts and inspect packaged goods, too: a hotdog exchange reportedly required a prolonged dispute.
Late-night shoppers should also confirm entry times, as one review says admission stopped at 11:30 PM despite a listed closing time of 11:55 PM.