One-stop shopping
The store covers regular domestic items, while the surrounding centre adds restaurants, exchanges, printing and mobile shops.
West Zone Hypermarket | Al Khail Gate Branch - Al Quoz
Al Quoz
In Al Quoz, West Zone Hypermarket at Al Khail Gate is a convenient everyday supermarket for groceries, household essentials and specialty products. Reviews highlight its separate pork section, fresh produce, regular offers and the useful food-and-services mix around the store.
Reputation Score
4.0
★★★★☆
3,803 ratings
Source: Google Maps
The Good Stuff
Late hours
One review reports the hypermarket is open 24 hours, making it practical for last-minute grocery runs.
Fresh produce
Several customers specifically praise the fruits and vegetables, including a review calling them fresh and the staff very nice.
Pork section
Pork is available in a separate section, with customers also mentioning frozen pork and a range of cuts.
Asian staples
The selection includes many Asian sauces and spices, a useful detail for shoppers looking for familiar cooking ingredients.
Free parking
Customers mention free parking inside the centre, with one review also noting a car-washing facility in the parking area.
Food court
The building's second floor has restaurants serving multiple cuisines, so grocery shopping can be combined with a quick meal.
Helpful staff
Multiple reviews describe the staff as friendly, courteous and willing to assist.
Tips for a Better Visit
Compare prices. Check nearby prices before buying a large shop, especially fish, meat, chicken and vegetables.
Check fresh meat. Inspect fresh chicken and other perishables carefully before leaving, as some customers reported spoilage soon after purchase.
Check receipts. Compare the shelf label with the scanned price and review your bill before paying.
Use parking. If you are driving, the centre has free parking inside, which makes a larger grocery trip easier.
Ask ahead. During busy periods, ask about tender coconut preparation or choose one already cut if available.
Plan the visit
Practical details
Khail Gate Phase II Al
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
pork meat
Pork meat is a recurring reason customers choose this supermarket, with reviews mentioning separate handling and a variety of cuts.
boil maize
One customer specifically mentions boiled maize as a low-cost ready-to-eat item.
tender coconut (srilanka)
Tender coconut from Sri Lanka is available, though preparation may take time during busy periods.
fresh chicken
Fresh chicken is sold at the meat counter, but freshness feedback is mixed and some customers reported spoilage.
Common Concerns
Freshness concerns
Customers reported spoiled-smelling chicken and vegetables that spoiled quickly, so quality checks matter for fresh items.
Price differences
Some shoppers say fish, chicken, beef and vegetables cost more than nearby supermarkets, including another West Zone branch.
Billing errors
Reviews mention shelf prices differing at checkout and tomatoes being billed as apples at a higher price.
Delivery delays
One regular delivery customer says a 2pm order arrived at 6pm rather than during the selected delivery window.
Facility upkeep
Reviews flag a frequently broken escalator, dirty restrooms and food-court air conditioning that was not working.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
530aed
a kart of grocery
“530aed for a kart of grocery for at least 10 days”Google review · October 2025
DXB
LOCAL
LOCAL
The Bottom Line
West Zone Hypermarket at Al Khail Gate is a practical everyday supermarket in Al Quoz, especially if you want regular groceries, household consumables and specialty ingredients without travelling far. Customers mention pork in a separate non-halal section, frozen pork, Asian sauces and spices, plus fruits and vegetables that several reviewers found fresh. Regular promotions and affordable pricing also appeal to some shoppers, although price comparisons are worthwhile.
The surrounding community centre adds useful extras. There is free parking, ATMs, a second-floor food area with several cuisines, and other shops including currency exchange and printing services. The supermarket is reported to be open 24 hours, while checkout is often described as quick and staff as friendly.
It can work well for an urgent late-night shop or a combined grocery-and-meal stop. Quality and consistency are the main cautions. Some customers reported chicken smelling spoiled or vegetables deteriorating quickly, while others found produce fresh.
There are also complaints about higher prices than nearby stores and shelf prices not matching the till. Check fresh meat, compare prices and review the receipt. Delivery timing has been criticised, and facilities including the escalator, restrooms and food-court air conditioning have drawn complaints.