Shoe care
Customers say white sneakers, linen jackets and suede leather shoes came back looking like new.
Whites
Dubai Marina
Whites is a premium dry-cleaning and laundry service in Dubai Marina, with customers using it for everyday garments as well as delicate shoes and designer pieces. Reviews also point to convenient collection and delivery, quick turnaround on some orders, and a notably friendly counter experience.
Reputation Score
4.5
★★★★★
352 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
One customer received more than 10 cleaned items a couple of hours after requesting an earlier collection.
Home delivery
Pick-up and drop-off to a nearby apartment was reported as convenient, with delivery within 48 hours.
Method checks
Staff sometimes contact customers before trying a different cleaning method that may work better.
Lost items
A customer accidentally left passports and credit cards in laundry; the team contacted them and returned everything safely.
Delicate care
Some regular customers report that delicate garments and designer pieces are handled carefully and returned in good condition.
Friendly welcome
Several reviews describe a smiling, polite counter team and useful readiness notifications.
Tips for a Better Visit
Confirm stains. Ask whether a stain is likely to come out and agree what happens if it remains; one dress returned with a Sorry tag after a 72-dirham charge.
Protect tags. For new clothing, confirm in writing that tags will stay attached and point out the care label before handing items over.
Check delivery. Ask about the delivery minimum before paying; one customer learned that delivery was unavailable for orders below AED 100.
Inspect collection. Check garments at collection, especially stains and pressing, and raise problems immediately rather than taking them home.
Declare valuables. Discuss compensation and handling before leaving luxury items; reviews include reports of lost and damaged expensive garments.
Plan the visit
Practical details
Marina Mall - L2 Parking Entrance - next to Waitrose's escalator
Marsa Dubai - Dubai Marina, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
dry cleaning
Dry cleaning is the core service, with customers mentioning suits, trousers, dresses and designer garments.
shoes AND clothes
Customers use Whites for both clothing and shoe care.
Common Concerns
Stain results
Multiple customers say stains remained after cleaning, including on white trousers, dresses and expensive trousers.
Garment damage
A review reports two dresses were stretched, marked and left with their original stains after excessive heat.
Lost valuables
One customer reported losing a Miu Miu shirt worth AED 6,000 and trousers worth AED 1,500.
Weak resolution
Reviews describe delayed or absent manager contact and disputes over responsibility for damaged garments.
Premium pricing
One customer considered the service overpriced for its quality and felt the charge mainly covered packaging materials.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
72 dirham
dress stain-cleaning process
“To my question what I paid 72 dirham for, I got a reply "For the process"”Google review · June 2024
DXB
LOCAL
LOCAL
The Bottom Line
Whites is a dry-cleaning and laundry service in Dubai Marina. Customers use it for ordinary clothes, suits and jackets, but the reviews also specifically mention shoes, white sneakers, linen jackets and suede leather shoes. Pick-up and drop-off is available, and some customers report very quick turnaround, including an order of more than 10 items ready within a couple of hours.
There is a genuine split in the feedback. Long-term customers describe reliable cleaning, polite service, readiness messages and delivery within 48 hours. Others report stains left behind, full charges despite unsuccessful treatment, and poor follow-up when they asked for a manager.
One review says a different cleaning method was discussed by message before it was attempted, which is the kind of communication worth requesting. Be cautious with new, expensive or difficult-to-treat pieces. A customer says two dresses were stretched by heat, marked and stripped of their tags; other reviews mention damaged buttons, shrinkage and lost luxury items.
Confirm the care label, tag handling, stain expectations and compensation policy before leaving anything valuable. Also ask about delivery terms: one customer was not told that orders below AED 100 do not qualify.