International transfers
Customers describe sending money home as smooth, quick and easy, with one overseas-bank error followed through until completion.
Al Ansari Exchange, Hor Al Anz Branch
Hor Al Anz
Al Ansari Exchange in Hor Al Anz handles money transfers, foreign exchange and practical account-related help. Reviews highlight quick assistance with sending money home, exchanging coins into AED notes, and resolving mobile-app issues, though service can vary when the branch is busy.
Reputation Score
4.3
★★★★☆
140 ratings
Source: Google Maps
The Good Stuff
Coin exchange
The branch exchanged coins into AED paper cash quickly and assisted the customer throughout the process.
Helpful guidance
Reviews mention staff helping customers use the mobile app, including sharing data to resolve an app issue.
Exchange rates
One international-transfer customer specifically reported receiving a very good exchange rate.
Fast transactions
Several reviews describe quick service, including a transaction completed quickly and efficiently.
ATM access
A review notes ATM facilities at the branch, while another mentions an ADCB ATM nearby for cash withdrawals.
Tips for a Better Visit
Avoid evenings. Visit outside the evening rush if possible: reviews mention both crowding and a small branch space.
Confirm requirements. If you are sending money after visa cancellation, ask clearly about eligibility and required steps before starting.
Check transfer status. Keep an eye on the transfer and ask what happens if an overseas bank rejects it; one case required follow-up.
Use app help. If the mobile app is causing trouble, ask the branch team for assistance; a customer received help resolving an issue.
Bring coins. The branch has handled coin-to-AED-note exchanges, so it may be worth asking if you need loose change converted.
Use ATM option. For a cash withdrawal, check the branch ATM or the nearby ADCB ATM mentioned by reviewers.
Plan the visit
Practical details
Abu Baker Al Siddique Rd - 32A St
Hor Al Anz - Deira, Dubai
| Mon | 8:00 AM – 11:30 PM |
| Tue | 8:00 AM – 11:30 PM |
| Wed | 8:00 AM – 11:30 PM |
| Thu | 8:00 AM – 11:30 PM |
| Fri | 8:00 AM – 11:30 PM |
| Sat | 8:00 AM – 11:30 PM |
| Sun | 9:00 AM – 11:30 PM |
Popular Mentions
Money exchange
Customers mention the branch as a place for straightforward currency exchange.
mobile application
The branch helped a customer resolve a mobile-app issue, including providing data access.
naqoodi withdrawal
A review mentions staff assistance with a Naqoodi withdrawal.
corporate membership
A customer received detailed answers to questions about corporate membership.
Common Concerns
Inconsistent guidance
One customer said staff did not properly explain whether a transfer could be made after visa cancellation.
Transfer delays
A reviewer warned that poor guidance can leave money stuck and lead to repeated explanations.
Evening crowds
Reviews mention rush and overcrowding in the evening, made more noticeable by the branch’s small space.
Queue problems
One customer reported people arriving later were served first while a counter employee left to talk with colleagues.
Rude service
A few reviews describe bad behaviour, unprofessional communication and staff who were not cooperative.
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The Bottom Line
Al Ansari Exchange in Hor Al Anz is used mainly for sending money to family abroad and handling everyday currency needs. Reviews describe international transfers as quick and straightforward, and one customer said staff stayed in touch until a transfer returned by an overseas bank error was resolved. A very good exchange rate was also reported in that case.
The branch has some useful practical services beyond a standard remittance counter. A customer had coins changed into AED paper cash, while other reviews mention help with the mobile application and Naqoodi withdrawal. ATM access is noted too, including an ADCB ATM near the exchange.
These details make it useful for several small financial errands in one visit. Service is not completely consistent. Many customers describe kind, cooperative and fast assistance, but others report poor explanations around visa cancellation, money becoming stuck, or being served out of order.
The physical space can feel crowded, especially in the evening. If your transfer has unusual requirements, confirm the process before paying in, and consider visiting outside peak evening hours.