Helpful service
Customers often describe the team as polite, patient and efficient, with clear answers that make transactions feel straightforward.
Al Ansari Exchange, Wafi Mall Branch
Bur Dubai
Al Ansari Exchange at Wafi Mall Branch is a money transfer and currency exchange service in Bur Dubai. Reviews point to cash currency exchange, remittances, and help with its travel card and app, with many visitors appreciating quick processing and clear assistance.
Reputation Score
4.5
★★★★★
143 ratings
Source: Google Maps
The Good Stuff
Quick processing
Several reviews mention fast transactions, including a branch experience described as friendly and quick.
Currency exchange
The branch handles cash currency exchange, including AED to Sri Lankan rupees, and one customer said the rates were competitive.
Travel card help
A customer received patient guidance on getting and using the travel card, along with help understanding the app.
Parking
One visitor reported ample parking in the Carrefour parking area and no big queue during their visit.
Remittances
The branch is used for sending money home, and a long-term customer described its money-transfer service positively.
Documentation support
A business customer praised the branch manager’s patience when handling employee documentation.
Tips for a Better Visit
Confirm total. Before paying, ask for the final amount, exchange rate and every fee; one review says the total was not stated before completion.
Check card terms. If buying the travel card, confirm whether you can withdraw euros or only local currency, and ask how conversion works.
Allow time. For a new account, allow at least 10 minutes for creation before exchanging money.
Check parking. Carrefour parking was described as having ample space, so it may be worth using that area when arriving by car.
Compare rates. Check the displayed rate against the applied rate before completing the transaction, as one customer reported a difference.
Expect delays. If your transaction involves extra help or documentation, leave plenty of time; one review records a two-hour wait.
Plan the visit
Practical details
Wafi Mall - Ground Floor - near Carrefour Hypermarket
Bur Dubai, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Common Concerns
Rate mismatch
One customer said the applied exchange rate was worse than the displayed rate and was explained as not updated.
Unstated fee
A review reports a 3-dirham fee that was not clearly shown at each cashier.
Travel card issue
A customer could not withdraw euros as they expected and also reported losing money on the currency conversion.
Uneven service
Although many reviews praise the staff, some visitors describe the branch team as unfriendly, unsupportive or in need of improvement.
Long wait
One transaction reportedly took two hours, despite the staff member remaining patient and apologetic.
DXB
LOCAL
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The Bottom Line
Al Ansari Exchange’s Wafi Mall Branch handles everyday currency exchange and money transfers in Bur Dubai. You can exchange cash—one review specifically mentions AED to Sri Lankan rupees—or send money home. The branch also sells a travel card and helps customers understand how to use it with the app.
The strongest pattern in the reviews is attentive service. Customers describe transactions as quick, staff as polite and efficient, and explanations as clear. One customer valued the patient guidance around the travel card, while another praised the branch’s help with employee documentation.
Parking may be relatively straightforward too: a reviewer reported ample space in the Carrefour parking area and no big queue. There are important checks to make before completing a transaction. One customer said the applied rate was worse than the displayed rate and that a 3-dirham fee was not clearly posted.
Another could not withdraw euros from the travel card as expected and reported losing money on conversion. Ask for the final amount, rate and fees in advance, and confirm exactly where and in which currency the card can be used. Allow extra time if account creation or complex documentation is involved; one review describes a two-hour transaction.