Fast transfers
Several customers describe transfers as quick, including funds reaching an account within minutes for Pakistan.
Al Fardan Exchange L.L.C. Mall of the Emirates
Al Barsha
Al Fardan Exchange at Mall of the Emirates in Al Barsha handles money transfers and currency exchange, with reviews also mentioning salary advance and multi currency card services. It is convenient for a transaction while shopping, and customers often praise quick processing and clear explanations, though transfer delays and uneven service are worth…
Reputation Score
4.3
★★★★☆
499 ratings
Source: Google Maps
The Good Stuff
Good rates
Reviews mention competitive exchange rates, including one visitor who found the pricing better than airports and other money changers.
Mall access
The branch is clean, organised and inside Mall of the Emirates, making it easy to combine with a shopping trip.
Clear guidance
Customers say staff took time to explain transfer rates and guide them through transactions without confusion.
Salary options
The reviews specifically mention salary advance and help opening a salary WPS account.
Card service
One review describes the multi currency card process as hassle-free and supported by the team.
Tips for a Better Visit
Confirm timing. For urgent or large transfers, confirm the expected arrival time and what happens if the transfer is delayed.
Visit off-peak. Allow extra time, or visit outside busy periods; one review reports a 30-minute queue and an hour for a transaction.
Check rates. Ask the counter to explain the transfer rate before proceeding, especially for a large amount.
Bring documents. For salary deposits, bring the salary form to avoid a return visit or disagreement about completing it.
Carry original card. If requesting a statement, take the original card; one review says a card image was not accepted.
Plan the visit
Practical details
Mall of the Emirates - Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Common Concerns
Transfer delays
Some customers reported international transfers taking 10 to 12 days, including a Bangladesh transfer that had not arrived.
Refund delays
One customer said a declined transfer remained unresolved for 10 days despite submitting the requested documents.
Long waits
Older reviews describe queues of more than 30 minutes and transactions taking up to an hour.
Uneven service
A number of reviews describe rude or unclear interactions, including complaints about poor explanations and unhelpful management.
Slow process
A first-time visitor found the process very slow and was repeatedly asked to write additional information.
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The Bottom Line
Al Fardan Exchange at Mall of the Emirates is a practical stop in Al Barsha for sending money, exchanging currency and handling selected salary-related services. Reviews also mention salary advance, a multi currency card and help opening a salary WPS account. The branch’s location inside the mall makes it easy to reach while shopping, and some customers report quick transactions, clear rate explanations and funds arriving within minutes for Pakistan transfers.
The experience is not completely consistent. Several visitors praise the friendly, professional handling at the counter, but others describe slow queues, a process taking up to an hour and repeated paperwork. For an urgent transfer, that variation matters: customers have reported Bangladesh transfers taking more than 12 days, while another review says a declined transfer refund remained unresolved for 10 days.
Confirm the expected delivery time, fees and refund process before committing a large amount. Bring the documents relevant to your transaction. A salary deposit review mentions not having the required salary form, while a statement request was reportedly refused without the original card.
If you are visiting during a busy period, allow extra time rather than assuming the quick service described in other reviews.