Water quality
Customers describe the water as clean, fresh-tasting and suitable for everyday drinking.
Al Madina Water
Al Qusais
Al Madina Water is a bottled water supplier serving Al Qusais, providing 5 gallon water and home or office delivery. Reviews commonly mention clean bottles, fresh-tasting water and, in some cases, weekly water test reports; delivery reliability is the main thing to confirm before ordering.
Reputation Score
4.4
★★★★☆
130 ratings
Source: Google Maps
The Good Stuff
Clean bottles
Several reviews specifically praise the condition and quality of the water containers.
Test reports
One regular customer receives weekly water test reports, adding useful information about water safety and purity.
Affordable price
A customer says the water is affordable, with strong bottles that are easy to carry.
Easy requests
Some customers say arranging delivery can be as simple as sending one text.
Office supply
One review says the service is convenient for a large office with high water consumption.
Tips for a Better Visit
Confirm timing. Confirm the delivery slot and ask for an update rather than relying only on the promised schedule.
Keep backup. If you cannot risk running out, keep reserve bottles because one customer waited a full week for an order.
Check reports. Ask whether the current weekly water test reports are available if safety documentation matters to you.
Plan ahead. Place regular orders early, especially for office use, since some reviews describe missed or delayed deliveries.
Plan the visit
Practical details
Plaza Building - Office 203 - Damascus Street
Al Qusais Industrial Area, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
low sodium water
One customer describes Al Madina Water as a low-sodium water option in the UAE.
water delivery service
Reviews discuss the company’s water delivery service for recurring household and office supply.
Common Concerns
Missed deliveries
Multiple customers report that scheduled deliveries did not arrive, sometimes without any update.
Poor response
Some customers say calls, texts and follow-ups went unanswered when they needed delivery.
Long delays
One customer waited four days while repeatedly calling and following up for delivery.
Payment concern
A review alleges that payment was taken in advance while delivery was not provided when requested.
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The Bottom Line
Al Madina Water is a bottled water supplier serving Al Qusais, with 5 gallon water available for regular household and office supply. Customers mention the water’s clean, fresh taste, clean containers and affordable pricing. One regular user also says the company provides weekly water test reports, which is worth asking about if you want more visibility into water quality.
Another review describes the water as low sodium, although that is a customer observation rather than a published specification. Delivery is where the experience becomes uneven. Several customers report punctual, helpful service and easy ordering by text, including a large office with high consumption.
Others describe missed appointments, drivers arriving late, unanswered calls and delays lasting four days or even a full week. A customer also said a promised delivery came with no message or update when it failed to arrive. For a first order, confirm the delivery window and how updates are handled, and consider keeping a small reserve if running out would be a problem.
The reviews suggest that service can vary by route or delivery team, so it is sensible to test reliability before depending on Al Madina Water for your entire weekly supply.