Water quality
Customers repeatedly describe the water as good, excellent, pure or refreshing, making quality a consistent reason to continue ordering.
Rainbow Water LLC
Al Qusais
Rainbow Water LLC is a bottled-water supplier in Al Qusais. The brand says it has produced water in Dubai since 2008, while reviews mainly highlight its home delivery, good water quality and convenient online payment option.
Reputation Score
4.7
★★★★★
579 ratings
Source: Google Maps
The Good Stuff
Timely drops
Many customers report punctual delivery, including scheduled drops and deliveries made even when nobody was home.
Quick replies
Several reviews mention prompt WhatsApp responses and quick action when customers raise concerns.
Online payments
Online payment options make ordering and settling the bill more convenient for some customers.
Polite delivery
Delivery staff are often described as polite, patient, humble and professional, including when handling small card-payment issues.
Cross-emirate service
One customer says service continued smoothly after moving from Dubai to Sharjah, with coordination from the Sharjah team.
Tips for a Better Visit
Confirm schedule. Ask for the actual delivery days before ordering; one customer was told urgent refills were possible, then told deliveries were Fridays only.
Keep backup water. If you depend on scheduled refills, keep a small backup: one customer had to buy supermarket bottles after missed delivery dates.
Check expiry. Ask how to verify the water's expiry date when ordering, since a customer reported getting no answer after noticing a taste difference.
Confirm coupons. Clarify the coupon requirement before delivery; one review says a missing coupon led to refusal and a purchase from another agency.
Use online payment. Ask about online payment if card handling is inconvenient; customers describe it as useful and hassle-free.
Plan the visit
Practical details
Al Qusais Ind. Fifth - Dubai
Al Qusais Ind. Fifth, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 10:00 AM – 5:00 PM |
Common Concerns
Missed refills
Some customers report missed scheduled refill dates and having to buy extra bottles from supermarkets.
Erratic timing
Delivery timing is not consistently reliable: one review describes delays of four to five days.
Policy confusion
Customers have reported being promised urgent or anytime refills, then being told deliveries only happen on Fridays.
Bottle returns
One customer says an empty bottle was not returned after a month because no spare bottle was available.
Expiry queries
A customer says repeated questions about checking the delivered water's expiry received no response, alongside a complaint about coupon requirements.
DXB
LOCAL
LOCAL
The Bottom Line
Rainbow Water LLC is a bottled-water supplier in Al Qusais, with the brand describing Dubai production since 2008 and distribution across the northern emirates. For customers, the main service is ordering Rainbow Water bottles for door delivery rather than visiting for an in-store experience. Reviews often praise the water quality, calling it good, excellent, pure and refreshing.
Door delivery is another strong point when the schedule works: customers mention on-time drops, fast delivery and staff checking in before arrival. Online payment is available, and one review found it useful; another says small card-payment issues were handled patiently. The important caution is consistency.
Alongside many reports of prompt service, recent reviews describe missed refill dates, four- or five-day delays, unclear delivery-day policies and poor replies after office hours. One customer was promised an urgent refill but later told deliveries were only on Fridays. Others mention difficulty getting an extra quantity of bottles returned or supplied, and one customer received no answer about checking expiry after noticing a change in taste.
Before relying on Rainbow for a household’s only drinking water, confirm the delivery days, bottle quantity and coupon requirements. Keeping a little backup water may be sensible if a scheduled refill is critical.