Water quality
Customers describe the water as fresh, clean-tasting and consistently well maintained.
Mai Blue
Al Qusais
Mai Blue is a bottled water supplier based in Al Qusais, offering bottled drinking water for home, office and regional use. Reviews highlight fresh-tasting water, low-sodium options, affordable bulk buying and, for some visitors, a factory outlet tour showing how the bottles are made.
Reputation Score
4.0
★★★★☆
166 ratings
Source: Google Maps
The Good Stuff
Fair pricing
Several customers consider the water reasonably priced, including one office buyer ordering 500 packs weekly.
Bottle quality
Packaging and bottle quality receive positive comments, with one customer calling them top-quality.
Low sodium
One review specifically mentions Mai Blue as a low-sodium water option.
Fast delivery
Some orders arrived sooner than expected, including one delivery reported within an hour.
Factory tour
Visitors have toured the factory outlet and learned how bottles are made and packaged.
Tips for a Better Visit
Check minimum. Ask about the delivery minimum before ordering; one customer was told they needed at least 20 pieces.
Confirm timing. Confirm the delivery window and follow up early, as some customers report missed weekly schedules and late arrivals.
Inspect bottles. Check the bottle rim before opening, especially after the report of a sharp edge causing a cut.
Track empties. Keep a record of returned empty bottles, since one customer disputed a 25 AED charge for an empty bottle.
Plan ahead. For regular refills, order before you run low; one review says a promised weekly refill took more than 15 days.
Plan the visit
Practical details
Near Bin Ghalib Engineering
Al Qusais Ind. Fourth, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Delivery delays
Multiple customers report missed weekly deliveries, waits of several days and unreliable timing.
Minimum order
One customer was unhappy that delivery required a minimum order of 20 pieces.
Customer service
Reviews describe unanswered calls and messages, poor replies and unhelpful communication.
Bottle safety
A customer reported a sharp bottle edge that caused a cut while opening it.
Taste complaint
One customer reported that a bottle bought at Nesto Market tasted like kerosene.
DXB
LOCAL
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The Bottom Line
Mai Blue is a bottled water supplier in Al Qusais, with reviews covering everyday drinking water, office-scale purchases and home delivery. Customers commonly mention fresh or clean taste, reasonable pricing and good packaging. One office buyer says they purchase 500 packs each week, while another specifically points to the low-sodium option.
The main convenience is delivery, but this is also the biggest variable. Some customers received orders within an hour or earlier than expected, and one urgent request arrived on time. Others describe missed weekly refills, unanswered calls and waits of three or four days—or more than 15 days in one case.
A minimum order of 20 pieces was also frustrating for one customer, so confirm the terms before placing a small order. Quality feedback is mostly positive, although two reports deserve attention: one bottle had a sharp edge that caused a cut, and another customer said water bought at Nesto Market tasted like kerosene. Inspect bottles before opening and raise any issue promptly.
The factory outlet has also hosted visits, including tours explaining bottle production and packaging, but the reviews do not establish regular public visiting hours.