Fast transfers
Several customers describe money transfers and other transactions as fast, including one completed with help during a busy visit.
Al Rostamani International Exchange - Mall Of the Emirates
Al Barsha
A currency exchange service in Al Barsha handling currency exchange and money transfers, including MoneyGram pickups. Reviews point to quick transactions, clear explanations and helpful support when transfer issues arise, though the relocated office can be difficult to find.
Reputation Score
4.6
★★★★★
615 ratings
Source: Google Maps
The Good Stuff
Rate checking
Customers mention competitive exchange rates and useful guidance when checking travel currency before a trip.
Clear process
Staff have explained transfer procedures clearly, helping customers understand what they were doing before proceeding.
Transfer support
A customer with a money-transfer problem received help contacting customer service until the issue was resolved.
Mall location
The branch is near Ski Dubai Parking and the Food Court, useful landmarks inside Mall of the Emirates.
Clean premises
One review found the premises clean and well-lit, giving the counter a tidy, straightforward setting.
Long-term use
A customer reported sending money from this branch for 14 years and remaining satisfied with the service.
Tips for a Better Visit
Confirm location. Check the branch’s current position before setting off; the office moved and its Mall of the Emirates map listing confused a first-time visitor.
Allow extra time. Visit outside busy periods if possible, as one review reports a wait of more than an hour and a half without a token system.
Bring documents. For a money pickup, have your required documents and reference number ready, and allow time for verification questions.
Ask current rates. If you are comparing travel currency, ask for the current rates and available services before completing the transaction.
Use landmarks. Inside the mall, use Ski Dubai Parking and the Food Court as navigation landmarks for the branch.
Plan the visit
Practical details
Mall of The Emirates - 783 Sheikh Zayed Rd
Al Barsha - Al Barsha 1, Dubai
Popular Mentions
Moneygram service
MoneyGram is mentioned for sending and receiving funds, including a standard in-branch service experience.
Pag Ibig funds
A review mentions assistance with Pag Ibig funds applications and related paperwork.
SSS
Customers have mentioned help with SSS-related applications and contributions.
PhilHealth applications
PhilHealth applications are mentioned among the administrative services customers sought help with.
E wallet related transactions
One customer regularly used the branch for E wallet related transactions and received assistance despite a busy counter.
euro rates
Travelers have asked the branch for euro rates before deciding where to complete their currency exchange.
Common Concerns
Hard access
After the office moved, a first-time visitor found the map information confusing and the new location difficult to reach.
Long waits
One customer reported waiting more than 90 minutes because a single staff member was serving around 25 customers without a token system.
Busy phone
A reviewer said the listed branch number repeatedly appeared busy when they tried to call for location information.
Uneven warmth
Although staff were helpful during one MoneyGram visit, the same review found the interaction lacking warmth and smiles.
Uncomfortable questions
A money-collection customer felt the verification questioning was unnecessarily accusatory despite presenting the required documents and reference number.
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The Bottom Line
Al Rostamani International Exchange at Mall of the Emirates is a practical stop in Al Barsha for currency exchange and money transfers. Reviews specifically mention MoneyGram, receiving funds, sending money to family in the United States, and checking Euro rates before travel. Several customers describe transactions as fast, while others value staff who explain the process clearly or stay involved when a transfer problem needs customer-service help.
The branch is near Ski Dubai Parking and the Food Court, and one review describes the premises as clean and well-lit. That makes it easy to combine an exchange visit with a mall errand once you find the counter. The location needs some homework, however: after a move from its previous office, one visitor found the map listing confusing and the branch difficult to reach on foot or by car.
Service is not completely consistent. Most of the supplied feedback highlights polite, friendly, professional assistance, but other customers report slow service, waits of more than an hour and a half without a token system, and uncomfortable questioning during money collection. If you are collecting through MoneyGram or Western Union, bring your documents and reference number and allow time for verification.
Calling ahead may help, although one reviewer found the listed line repeatedly busy.