Flight flexibility
A delayed arrival after a cancelled flight was accommodated, with the booked car arranged despite the change in plans.
Alamo Rent A Car
Al Garhoud
Alamo Rent A Car is a car rental agency in Al Garhoud, serving travellers from Dubai Airport Terminal 1. Reviews highlight clean, newer cars, helpful handovers and flexible extensions when plans change, though collection and return times can vary sharply.
Reputation Score
3.0
★★★☆☆
187 ratings
Source: Google Maps
The Good Stuff
Clean cars
One customer reported receiving a car that was both very clean and brand new.
Long extensions
Customers have been able to extend rentals by several days or weeks, including a 30-day rental extended a little further.
Helpful handover
The inspection and handover were described as patient, informative and efficient.
Swift deposit
One repeat renter reported the AED 3,000 deposit returned swiftly, including once while the car was still being used.
Tips for a Better Visit
Try mornings. If your schedule allows, aim for around 8am; one renter found no queue and a swift service then.
Use credit. For the deposit, use a credit card rather than a debit card if possible, as one review says this affected the release process.
Check charges. Compare the counter total with your online reservation and review every card charge before leaving.
Allow time. Build substantial time into both pickup and return plans, especially if you have a flight to catch.
Confirm registration. Before driving away, check whether the vehicle is Dubai- or Abu Dhabi-registered and enter the correct details in the RTA parking app.
Book directly. A direct Alamo booking with full insurance was linked by one renter to avoiding car and damage issues.
Plan the visit
Practical details
Terminal 1 - 67 Airport Rd
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Maserati Grecale
A traveller booked a Maserati Grecale; when it was unavailable, the team supplied a Range Rover and later offered to switch cars.
Range Rover
A Range Rover was accepted as the available alternative to the booked Maserati Grecale.
Ford Territory
One family received a free SUV upgrade to a Ford Territory instead of the booked Ford Taurus because they had substantial luggage.
Ford Taurus
The Ford Taurus appears in a review as the originally booked vehicle exchanged for a Ford Territory SUV upgrade.
Common Concerns
Long waits
Pickup can take over an hour, with additional delays reported at the parking deck and return desk.
Deposit delays
Some customers report waiting weeks or even months for their deposit to be returned.
Unexpected charges
A customer said the card was charged for a full extra month after the rental had ended, without authorisation.
Vehicle downgrades
When a reserved vehicle is unavailable, customers have reported being offered a lower-category replacement.
Return confusion
Unclear return directions have caused at least one traveller to nearly miss a flight while searching for the location.
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The Bottom Line
Alamo Rent A Car serves Dubai Airport Terminal 1 in Al Garhoud, with reviews covering ordinary rentals, longer extensions and several vehicle categories. Customers have mentioned booking a Maserati Grecale, receiving a Range Rover when that was the available alternative, and comparing a Ford Taurus with a Ford Territory SUV. The cars themselves are often described as clean, new or in good condition.
The strongest experiences come when plans change. A cancelled flight was handled without losing the booking, and other renters were able to keep cars for extra days or weeks. Handover can also be clear and patient when the process runs smoothly.
One repeat renter said the AED 3,000 deposit came back swiftly, even before a rental had ended, but this is not consistent across the reviews. The main risk is time. Reports describe waits of 20–30 minutes at the counter followed by an hour or more in the parking area, with returns taking another 30–45 minutes.
Several customers also mention deposit delays, unexplained card charges, attempted downgrades and unclear return directions. Arrive early, check the vehicle and price against your booking, confirm the registration details for RTA parking, and do not leave the airport return until you know exactly where to go.