Car condition
Several customers received spotless, well-maintained cars, including a nearly new vehicle with less than 100 miles.
Enterprise Rent-A-Car
Al Garhoud
Enterprise Rent-A-Car is a car-rental agency in Al Garhoud, with airport-focused reviews covering Terminal 1 and Terminal 3. Customers mention clean, well-maintained cars, unlimited-mileage rentals and occasional quick pickup or return experiences, though service speed and follow-up can vary sharply.
Reputation Score
4.4
★★★★☆
925 ratings
Source: Google Maps
The Good Stuff
Unlimited mileage
Unlimited mileage made a day trip to Abu Dhabi practical and helped avoid the daily mileage limits found at other rental companies.
Quick returns
Some reviews describe pickup and drop-off as quick, including a return completed in under two minutes.
Affordable rates
Customers describe the rates as affordable, with one review also calling the rental price very affordable for unlimited mileage.
Grace period
A Klook customer appreciated the two-hour grace period provided for returning the car.
Helpful options
One customer said the desk team explained different vehicle choices suited to their financial budget.
Tips for a Better Visit
Confirm vehicle. Confirm the exact vehicle and class at the airport before paying, especially for premium bookings where the reserved class may be unavailable.
Film condition. Take a full video at pickup and drop-off so you have a record if the car condition or return inspection is disputed.
Keep documents. Keep the rental paperwork and request email confirmation of drop-off and the final bill for later charge or refund queries.
Check licences. Before travelling to the counter, confirm whether both a physical local licence and an international licence are required for your booking.
Allow extra time. Airport processing can be lengthy, so leave a generous buffer before flights or plans; one customer waited four hours for the car.
Use valid card. Check that your credit card is not prepaid and understand that later Salik or traffic-fine charges may be taken from it.
Plan the visit
Practical details
Dubai International Airport, Terminal 1
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
2024 Range Rover Sport
A customer received a 2024 Range Rover Sport at a reasonable price with unlimited kilometres after booking.
Suzuki Dzire
The Suzuki Dzire was booked through Klook; the reviewer received the full deposit back but disliked the car’s shifting and petrol smell.
Maserati Levante or similar
A customer booked this premium class but found it unavailable at pickup and was temporarily given a Lincoln Corsair instead.
Common Concerns
Long waits
Airport pickup delays range from over two hours to four hours, with some customers left waiting in the parking area.
License disputes
Some customers were refused cars over local, international or IDP requirements despite believing their licenses were accepted.
Charge concerns
Reviews report unexplained card deductions, admin fees and delayed refunds, including a disputed charge exceeding 15,000 AED.
Poor follow-up
Customers describe unanswered calls, emails and messages, including promised partial refunds and vehicle deliveries that never arrived.
Vehicle mismatch
A premium booking was unavailable at pickup, while another customer was repeatedly offered a hatchback instead of the booked sedan.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
over 15,000 AED
speeding tickets and admin fees
“I was charged over 15,000 AED claiming it was speeding tickets and a lot of it were “admin fees””Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
Enterprise Rent-A-Car in Al Garhoud is used mainly for Dubai airport rentals, with reviews covering Terminal 1 and Terminal 3. The useful draws are straightforward: customers have booked ordinary cars such as the Suzuki Dzire, unlimited-mileage rentals for longer drives, and premium vehicles including a 2024 Range Rover Sport when booked online in advance. Cars are often described as clean and in good condition.
The experience is inconsistent at the counter. Some customers report quick pickup and drop-off, a two-hour return grace period and easy extensions. Others waited more than two hours, four hours, or 1 hour 45 minutes before leaving the airport.
Terminal returns can also be confusing when parking is full or signage is limited, so this is not a place to schedule tightly around a flight. Read the licence rules carefully before arrival, particularly if you hold a foreign licence. Reviews also flag a 3,000 AED security deposit, card charges for Salik, traffic fines and admin fees, and slow responses to refund or extension requests.
Photograph or film the car, confirm the exact vehicle before paying, keep every document, and ask for written confirmation of the final bill. The cars can be a good value, but the branch’s communication and processing reliability deserve close attention.