Clean vehicles
Customers often describe the cars as clean, new or well maintained, with one rental reported as brand new.
Al Garhoud
Autostrad Rent A Car is a car rental agency at Dubai International Airport-Terminal 3 Arrival in Al Garhoud. Reviews point to clean, newer vehicles, quick handovers on many visits, monthly rental offers and helpful explanations of rental policies.
Source: Google Maps
Customers often describe the cars as clean, new or well maintained, with one rental reported as brand new.
Several airport customers found the handover quick, including one who completed the whole process in about 20 minutes.
Reviews mention clear explanations of rental terms, Dubai traffic rules and the requirements for taking a car to Oman.
A repeat customer reported being happy with the company’s offer for a one-month rental.
Some customers reported receiving their security deposit on time, including after returning the car.
One airport customer says the company accepted a debit card for the security deposit when another rental company would not.
Customers describe the rates as reasonable or affordable, with one review praising a deal that included CDW.
Confirm vehicle. Before travelling, reconfirm the exact model or category; one customer booked a Mazda 6 but was offered a Chevrolet Groove instead.
Check documents. At the parking handover, make sure your ID and driving licence are returned before leaving; one customer had to return to the airport for them.
Clarify deposit. Ask when the deposit refund will be initiated and keep the contract; one review states the stated timeframe was 30 working days after return.
Ask cleaning rules. Confirm cleaning charges before signing, particularly if returning a visibly dirty car; one customer reported a 147-euro fee.
Allow time. Although many reviews describe fast pickups, allow extra time at the airport because one customer waited 15 additional minutes for the car.
Keep receipts. Retain payment records and the contract so any unexplained post-return charge, such as a 31 AED payment, can be checked promptly.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
One customer said staff helped make the process easy when an international licence was needed.
One customer reported receiving an unexpected upgrade to a Mazda 6 Pure.
Two customers reported receiving a lower-category substitute instead of the vehicle they had booked, without a satisfactory explanation or compensation.
One customer had to request a refund almost four weeks after returning the car, while another reported a deposit still outstanding.
A customer reported being charged 147 euros for not cleaning the car, so the cleaning policy deserves careful checking.
The handover was not consistently quick: one customer waited another 15 minutes for the car after completing airport paperwork.
One customer said a 31 AED post-return payment was not explained after four days of waiting for a response.
The Bottom Line
Autostrad Rent A Car is based at Dubai International Airport-Terminal 3 Arrival in Al Garhoud, where travellers can collect and return rental cars. Reviews most often describe clean, new or well-maintained vehicles, friendly assistance and a straightforward airport process. One customer completed the rental in about 20 minutes, while another praised a deal that included CDW.
The branch also handles longer rentals: a repeat customer was pleased with a monthly rental offer, and another review mentions help arranging an international licence. Customers have also reported that debit cards can be used for the security deposit, which may matter if you do not have a credit card. Guidance on Dubai traffic rules and taking a car to Oman is another useful point in the reviews.
There are important checks to make before leaving the counter. Two customers reported being given a different, lower-category car than booked, so confirm the exact vehicle or category. Deposit experiences vary: some reviews say refunds arrived on time, but another customer had to chase a refund nearly four weeks later.
Check the cleaning policy carefully too; one customer reported a 147-euro charge. Finally, verify that your documents are returned and keep the contract and payment records.