Car condition
Several renters received clean, well-maintained cars, including vehicles described as having very low mileage.
Avis Rent a Car - Jumeira Beach Residences
Jumeirah Beach Residence
Avis Rent a Car in Jumeirah Beach Residence provides short- and long-term vehicle rentals, with reviews highlighting clean, well-maintained cars and smooth replacement or extension arrangements. It is worth considering if responsive branch support matters, though collection, returns and deposits need careful checking.
Reputation Score
3.5
★★★★☆
239 ratings
Source: Google Maps
The Good Stuff
Hands-on help
A reviewer who struggled to find the return parking area said the team came outside and guided them through the handover.
Flexible changes
Long rentals and vehicle changes were handled smoothly in at least one extended stay, with questions answered through WhatsApp.
Clear process
Reviews describe efficient paperwork, explanations of the rental formalities and quick check-in and check-out.
Upgrades
Some renters received a vehicle in a higher version than booked, including a Mazda upgrade.
Tips for a Better Visit
Map returns. Get precise return directions and the phone number before driving back; the car park is across the street and signage is limited.
Check model. Confirm the exact vehicle or an acceptable equivalent before collection, since online availability has sometimes differed from the car supplied.
Use credit card. Ask in advance which payment card is accepted; one renter was told debit cards were not accepted and a terminal rejected a previously accepted card.
Document condition. Photograph the car, existing damage and fuel level at pickup and return, especially because reviewers reported later damage or charge disputes.
Allow time. International paperwork can take over an hour when busy; an early Sunday visit was described as quicker and less affected by traffic.
Track deposit. Keep the contract and refund timeline, then follow up promptly if the deposit is late; one review says the agreed 45 days was exceeded.
Plan the visit
Practical details
A Office Plaza Level, Sadaf 7 P15
Marsa Dubai - Jumeirah Beach Residence, Dubai
| Mon | 8:30 AM – 7:30 PM |
| Tue | 8:30 AM – 7:30 PM |
| Wed | 8:30 AM – 7:30 PM |
| Thu | 8:30 AM – 7:30 PM |
| Fri | 8:30 AM – 1:00 PM, 1:45 PM – 7:30 PM |
| Sat | 8:30 AM – 7:30 PM |
| Sun | 8:30 AM – 7:30 PM |
Popular Mentions
Rental extension
Extensions are mentioned as quick and hassle-free when handled by the branch.
Replacement car
A replacement vehicle in excellent condition was arranged during a rental.
Carseats
Child carseats were prepared in advance for a family travelling with two babies.
Common Concerns
Large deposit
One review reports a deposit of 700 EUR / 3900 AED, considered high compared with European rentals; another mentions a 3,600 AED deposit refund delay.
Poor signage
The return area in Murjan Car Park is difficult to identify, with reviewers reporting no clear Avis or rental-car signs.
Car substitutions
Online availability did not always match collection: some customers received a different vehicle or an older model than expected.
Card disputes
Reviews describe delayed or disputed post-rental charges, including a damage charge the customer says was not present at return.
Early returns
One customer said returning the car early did not cancel the remaining rental days, leaving the unused period payable.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
52 AED
return fee at DBX
“At the end of rental the agent inspected car and i paid 52 AED fee as i returned car at DBX”Google review · December 2024
over 3600 AED
security deposit
“Very concerned after seeing all the negative reviews as we are also waiting for the refund of our deposit of over 3600 AED”Google review · July 2024
DXB
LOCAL
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The Bottom Line
Avis Rent a Car in Jumeirah Beach Residence is a practical branch for booking a car, extending a rental or arranging a replacement when a vehicle needs servicing. Reviews include long rentals with seamless car changes, clean cars with low mileage, and an Oman trip where the paperwork was handled smoothly. Some customers also received a higher vehicle version than booked.
The strongest theme is branch-level assistance. Reviewers describe clear explanations, quick collection and helpful support by WhatsApp. One return became much less stressful after staff guided a lost customer to the correct parking area in Dubai’s heat.
Child carseats were also prepared for one family travelling with two babies. There are important trade-offs. The return point is hard to find: cars go to Murjan Car Park across the street, while the Avis office is elsewhere, and signage has been repeatedly criticised.
Online bookings have sometimes resulted in a different car, so confirm the model before collection. Check the vehicle, fuel and existing damage carefully, and keep photos. Budget for a substantial card hold or deposit.
Reviews mention 700 EUR / 3900 AED and delayed refunds, alongside disputed later charges. Bring an accepted credit card, allow extra time for international paperwork, and get precise return instructions before setting off.