Fresh flowers
Customers report fresh, fragrant flowers, including orchids and bouquets prepared for birthdays, celebrations and gifts.
Black Petals Flowers
Bur Dubai
Black Petals Flowers is a Bur Dubai florist for bouquets, custom arrangements and occasion orders. Reviews highlight fresh flowers, quick last-minute preparation and thoughtful touches such as personalised notes or photos sent for approval before delivery.
Reputation Score
4.3
★★★★☆
322 ratings
Source: Google Maps
The Good Stuff
Custom work
The florist has created requested arrangements, including a cash bouquet and a bouquet with a personalised note.
Fast preparation
A walk-in customer said a last-minute bouquet was arranged in 10 minutes, while another order arrived ahead of schedule.
Helpful service
Reviews describe staff who accommodate specific requests, suggest ways to improve a bouquet and handle additions patiently.
Photo approval
For one special-gift order, the shop sent arrangement photos before delivery so the customer could approve the result.
Reasonable value
Several customers describe the flowers and service as affordable or reasonably priced, with options for different budgets.
Tips for a Better Visit
Confirm stock. Ask the shop to confirm the exact item is in stock before paying; one customer received a substitute after an app listing proved unavailable.
Request photos. For a custom bouquet, ask for a photo before dispatch so you can check the arrangement against your request.
Avoid peak days. Build in extra time for Valentine’s Day and similar occasions, when reviews report five-hour delays and unanswered messages.
Check quantities. Before accepting delivery, verify the rose count and wrapping against the order; one 11-rose bouquet arrived with only six.
Try walk-in orders. If you need a last-minute bouquet, a walk-in customer reported that the shop completed one in 10 minutes.
Plan the visit
Practical details
177 Al Wasl Rd
Al Bada', Dubai
| Mon | 8:00 AM – 3:00 AM |
| Tue | 8:00 AM – 3:00 AM |
| Wed | 8:00 AM – 3:00 AM |
| Thu | 8:00 AM – 3:00 AM |
| Fri | 8:00 AM – 3:00 AM |
| Sat | 8:00 AM – 3:00 AM |
| Sun | 8:00 AM – 3:00 AM |
Popular Mentions
Baby shower helium balloons
Baby shower helium balloons are available, although one review reported a late delivery and difficulty tracking the order.
Black roses bouquet
A customer reported being satisfied with the quality, price, timing and service of a black roses bouquet.
Common Concerns
Delivery delays
Reviews report serious delays, including a scheduled order arriving five hours late and balloons delivered after a baby shower.
Poor communication
Some customers say calls and WhatsApp messages went unanswered when deliveries were late or refunds were requested.
Order mismatch
Multiple reviews say delivered bouquets differed from the listing photos, descriptions or requested item.
Missing flowers
One order advertised as an 11-rose bouquet arrived with six roses and different wrapping.
Long waits
A customer waited two and a half hours, then cancelled after describing the staff as slow and rude.
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The Bottom Line
Black Petals Flowers in Bur Dubai is worth considering for a made-to-order bouquet, a cash bouquet, or flowers for birthdays and other celebrations. Customers often mention fresh blooms, attractive arrangements and helpful staff who can work from a specific request. One review describes a last-minute walk-in bouquet being prepared in 10 minutes; another says a birthday bouquet arrived fresh, tastefully made and ahead of schedule.
There are thoughtful touches when the order goes well. Customers have requested personalised notes, special cards and even butterflies on a bouquet, while one reviewer received arrangement photos before delivery for approval. Orchids, black roses and baby shower helium balloons are among the specifically mentioned orders.
Several customers also describe prices as reasonable or affordable, including options for different budgets. The main caution is inconsistency, especially with online and occasion-day deliveries. Reviews report bouquets that looked different from their listing photos, missing roses, substitutions for out-of-stock items and damaged wrapping.
Valentine’s Day orders were reported five hours late, and some customers said calls or WhatsApp messages went unanswered while they sought updates, refunds or exchanges. Confirm stock, quantity and delivery timing before paying, and request a photo of a custom arrangement if the surprise matters.