Monthly readings
Customers report dependable monthly meter-reading scheduling, making routine billing easier to follow.
Brothers Gas Bottling & Distribution Co. LLC
Al Qusais
Brothers Gas Bottling & Distribution Co. LLC is a gas company in Al Qusais supplying LPG and industrial-gas solutions. Reviews show an apartment-focused service experience built around initial gas connections, monthly meter readings and bill collection, with several customers praising prompt, flexible support when scheduling visits or payments.
Reputation Score
4.5
★★★★★
241 ratings
Source: Google Maps
The Good Stuff
Flexible payments
Payment collection can be arranged around the customer's requested time.
Quick connections
One customer described the initial gas connection as quick and efficient.
Issue resolution
A long-term customer said startup problems were attended to and resolved immediately.
After-hours help
The team has provided service beyond working hours in at least one reported case.
Bill support
Reviews specifically praise support with bill collection and payment.
Tips for a Better Visit
Keep records. Keep payment and deposit records so any disputed deduction can be checked against your account.
Allow time. For a new connection, leave extra time for follow-up rather than assuming it will be completed on the first attempt.
Plan directions. If you need the back office, plan the route in advance because its Al Qusais location may be tricky to find.
Arrange timing. When paying a bill, ask whether collection can be scheduled for a time that suits you.
Plan the visit
Practical details
16th St
Al Qusais Ind. Second, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 12:30 PM, 2:30 PM – 6:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
disconnection
Customers also mention assistance with disconnection, including help with the required details.
billing system
One long-term customer specifically praised the billing system crew while describing the service experience.
Common Concerns
Deposit delays
One customer reported waiting two months for a deposit return despite weekly calls.
Unclear deductions
A review alleges deposit deductions were made without a proper explanation.
Connection delay
One customer said a gas connection attempt was still unsuccessful after three days.
Office location
The Al Qusais back-office location was described as difficult to find.
Communication issues
A review reports very poor customer service, staff coordination and communication.
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The Bottom Line
Brothers Gas Bottling & Distribution Co. LLC is a gas company in Al Qusais, with reviews centred on apartment-building service rather than a retail shopping experience. Customers use it for initial gas connections, monthly meter readings, bill collection and payment support.
Those are the practical touchpoints to expect when setting up or continuing service. The strongest feedback is about individual service interactions and scheduling. Customers describe meter readings as regular, payments as flexible around the requested time, and some connection or administrative jobs as quick.
One review says a name change on a clearance certificate was completed in one minute, while another reports that an early issue was resolved immediately. Service beyond working hours has also been mentioned. There is an important deposit caveat.
Several reviews describe delays in receiving refundable deposits after cancellation, including one customer waiting two months, while another alleges unexplained deductions. Keep your bills and deposit details, and ask clearly how the return will be handled before ending service. New connections may also need follow-up: one customer reported trying for three days without success.
If you need the back office, allow extra time to locate it in Al Qusais.