Global Routes
Customers describe successful relocations between the UAE and the UK, India, Singapore, Ireland, New Zealand and other destinations.
Carry My Pet
Dubai Airport
Carry My Pet is a pet relocation and transport service in Dubai Airport, handling domestic and international journeys. Reviews highlight help with UAE clearance, export paperwork and airport-to-home delivery, with regular updates that make complicated moves easier to manage.
Reputation Score
4.8
★★★★★
154 ratings
Source: Google Maps
The Good Stuff
Paperwork Help
The team has handled export and import documents, health checks, customs clearance and permits with minimal hassle for customers.
Regular Updates
Updates are a consistent strength, including a WhatsApp group chat and photos sent at different stages of a journey.
Airport Delivery
Reviews include airport collection and delivery home, including a late 4am handover after a cancelled flight and delayed arrival.
Carrier Support
For one Dubai-to-London move, the team collected documents from home, provided a carrier and transported the cat to the airport.
Complex Cases
The team found a solution for a snub-nosed Lhasa Apso despite airline restrictions, helping the dog complete its first flight safely.
Tips for a Better Visit
Check Carrier. Ask exactly which carrier is suitable before travel; one customer said a soft carrier was chewed through and caused problems.
Confirm Payments. Double-check payment records and refund arrangements in writing, since one customer reported chasing a double-payment refund for weeks.
Request Updates. Ask what updates you will receive during transit; customers have reported regular messages, photos and even WhatsApp group access.
Plan the visit
Practical details
Cargo Mega Terminal Cargo Village - Office 1013
Dubai Int'l Airport - Dubai Airport, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
UAE clearance
The team handled the UAE clearance side during an international relocation and kept the owners updated throughout.
Pet carrier
For a Dubai-to-London relocation, the team provided a carrier as part of the airport transport arrangements.
Microchip inspection
A review says the team arranged microchip inspection with pick-up and drop-off during a cat relocation.
Quarantine in Dubai
One long-distance relocation involved a beagle travelling from India to Sydney via quarantine in Dubai.
Common Concerns
Refund Delays
One customer said a double payment took weeks to refund and required repeated chasing through WhatsApp.
More Detail
A customer wanted clearer guidance on the carrier type and more detailed procedures for Delhi Airport.
DXB
LOCAL
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The Bottom Line
Carry My Pet handles domestic and international pet relocation from Dubai Airport, with reviews covering journeys to and from the UAE, India, the UK, Canada, Europe and beyond. You can use the service for transport planning, paperwork, UAE clearance, airport collection and delivery, and preparation such as carrier provision or microchip inspection. The strongest pattern is hands-on coordination.
Customers describe export and import requirements being handled smoothly, including health checks and export permits, while regular updates helped them follow long journeys without being left guessing. One review mentions a WhatsApp group chat; another received photos of a cat at different stages. The service has also dealt with awkward logistics, including a cancelled flight that ended with two dogs delivered at 4am and airline restrictions affecting a snub-nosed Lhasa Apso.
There are two practical cautions. One customer reported weeks of chasing to recover a double payment, so keep payment and refund details documented. Another wanted clearer advice about the right carrier and more detailed Delhi Airport procedures; ask these questions before travel, especially if your pet is anxious, destructive or facing a complicated route.
Overall, the reviews point to a responsive relocation service whose paperwork support and communication are its clearest advantages.