New vehicles
Several customers received brand-new or clean, well-maintained cars, including a Mazda and a premium vehicle.
Dollar Car Rental - Dubai Airport Terminal 1
Al Garhoud
Dollar Car Rental is an airport car-rental agency in Al Garhoud, located at Dubai International Airport Terminal 1. Reviews highlight clean or new vehicles, quick pickups on some visits, monthly rentals, and staff who can prepare documents for driving across the Oman border.
Reputation Score
4.0
★★★★☆
1,410 ratings
Source: Google Maps
The Good Stuff
Quick pickup
One customer completed the airport pickup in 15 minutes and described the process as fast.
Clear handling
A customer reported an easy rental with no forced extras, no extra fees, and police proof supplied for a traffic fine.
Oman paperwork
Staff were reported to understand the administrative requirements and provide papers for a smooth Oman border crossing.
Accessible help
During one return, a staff member walked to the terminal to request PRM assistance for the customer.
Tips for a Better Visit
Photograph fuel. Photograph the fuel gauge at pickup and return, since customers reported deductions when the recorded level differed from reality.
Document damage. Take your own photos of every scratch before driving away; one customer said pre-existing scratches became a checkout dispute.
Allow time. Build in extra time at the airport, especially after a flight or during busy periods, as one pickup took 90 minutes.
Track deposit. Keep the agreement and follow up on the deposit promptly; several customers waited beyond the stated 14-day return period.
Check parking. Allow time to find a return space because the rental parking area can be crowded and difficult to navigate.
Confirm charges. Ask for receipts and written confirmation of tolls, parking and fines, as customers reported faster responses to charges than to disputes.
Plan the visit
Practical details
Dubai International Airport Terminal 1
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
monthly basis
Monthly rentals are mentioned specifically, including a Mazda rented on a monthly basis.
Land Cruiser
A customer rented a Land Cruiser and received help arranging additional insurance documents while abroad in Oman.
baby chair
One airport rental included a clean baby chair that the customer said appeared to be nearly new.
Common Concerns
Deposit delays
Multiple reviews describe security deposits remaining unreleased well beyond the stated 14-day timeframe, sometimes for more than 45 or 50 days.
Refund problems
Customers reported delayed or unanswered refund requests after cancelling reservations, including one advance payment of AED 1,113.90.
Fuel disputes
Reviews describe deductions where customers said the recorded pickup fuel level was higher than the actual level, despite photos or videos.
Long waits
Pickup and handover times can be unpredictable: one customer waited an hour and a half after landing, while another waited nearly an hour in the parking lot.
Damage disputes
Some customers said pre-existing scratches or damage were later attributed to them, creating lengthy arguments at checkout.
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The Bottom Line
Dollar Car Rental at Dubai International Airport Terminal 1 gives arriving travellers a way to collect a car in Al Garhoud, with reviews covering short airport rentals, monthly Mazda rentals and premium vehicles such as a Land Cruiser. Some customers received brand-new, clean cars and completed pickup in 15 minutes; another found a clean car, full tank and a smooth rental extension. There are useful extras for particular trips.
Staff have been praised for preparing documents for an Oman border crossing, and one review mentions a clean baby chair. The airport location is convenient, but the handover is not consistently quick: reported waits range from under 20 minutes to nearly 90 minutes, with crowded rental parking adding friction at return. The main caution is payment follow-up.
Several customers say security deposits were still held after 45 or 50 days despite a stated 14-day timeframe. Others reported delayed cancellation refunds, fuel deductions they disputed, duplicate charges or unanswered requests about Salik and parking reimbursements. Photograph the car’s condition and fuel level at both ends, keep receipts, and leave extra time for pickup and drop-off.
The reviews suggest experiences can be smooth when everything is straightforward, but resolving a disputed charge may take considerably longer.