Clear guidance
Customers describe staff explaining products, account matters and paperwork clearly, making otherwise complicated banking requests easier to follow.
Emirates Islamic - Al Barsha Mall Branch
Al Barsha
Emirates Islamic - Al Barsha Mall Branch is an Islamic bank serving personal and institutional banking needs. Reviews highlight practical help with early settlements, cash withdrawals, statements and app registration, often backed by clear explanations and patient customer service in Al Barsha.
Reputation Score
4.3
★★★★☆
522 ratings
Source: Google Maps
The Good Stuff
Fast processing
Several reviews mention quick handling, including an early settlement completed on the spot in about 20 minutes.
Cash services
The branch handles counter withdrawals and cardless withdrawal requests, with reviewers praising the support during these transactions.
Patient support
Reviews repeatedly describe calm, patient assistance, including help with customer concerns and application-related tasks.
Ladies Banking
The Ladies Banking section received praise for courteous, knowledgeable guidance and patiently answered questions.
Convenient hours
One review reports evening opening hours that suit working professionals, along with free parking for two hours.
Tips for a Better Visit
Bring documents. For customer-service requests, carry relevant original documents and copies so the process does not stall.
Check hours. The reported schedule is 9am–9pm except Friday 3pm–9pm, with Sunday closure; confirm before travelling.
Use parking. If arriving by car, look for the reported free two-hour parking in Basement 1 and Basement 2.
Allow buffer. Although some visits were quick, leave extra time during busy periods because one customer reported skipped queue numbers.
Plan the visit
Practical details
86 23rd St
Al Barsha Second - Al Barsha, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 3:00 PM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | Closed |
Common Concerns
Queue issues
One customer reported skipped queue numbers and a lack of urgency while people were waiting, particularly at Counter 8 on Monday evenings.
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The Bottom Line
Emirates Islamic - Al Barsha Mall Branch handles everyday banking alongside more involved requests. Reviews specifically mention cash withdrawals at the counter, cardless withdrawal help, statements, app registration and early settlement paperwork. That makes it a practical stop when you need a staff member to guide you through a process rather than simply use an ATM or app.
The strongest pattern is attentive, detailed assistance. Customers describe explanations as clear, and one early settlement was completed on the spot in about 20 minutes. The Ladies Banking section also received praise for patient answers to questions.
Reviews mention support with car finance and credit-card settlement, product information and updating application details, though these experiences can vary by visit. Timing and access are useful points to check. A customer reported opening from 9am to 9pm, Friday hours from 3pm to 9pm, and closure on Sunday, plus free two-hour parking in Basement 1 and 2.
The same review found the branch busy but comparatively efficient. Still, another visitor reported skipped queue numbers and poor urgency at Counter 8 on a Monday evening, so allow some buffer during crowded periods and bring original documents plus copies for customer-service requests.