Smooth connections
Some customers found connection and disconnection immediate, accommodating and straightforward.
Al Twar
Eurotech Gas is a gas installation service serving Al Twar and other Dubai buildings. Reviews mention new connections, disconnections, meter recharges and installation work with safety checks, though the experience can vary sharply depending on response times and follow-up.
Source: Google Maps
Some customers found connection and disconnection immediate, accommodating and straightforward.
One long-term customer reported no technical issues and stable gas supply during service.
A project review says the team handled installation and safety checks with attention to detail.
At least one recent customer received their deposit refund within two days after a quick resolution.
Several customers describe satisfactory service over one to four years, including smooth disconnection and deposit refund.
Confirm appointments. Get the visit time confirmed in writing; reviews describe unannounced readings and missed agreed slots.
Request documents. When disconnecting, ask for the final invoice and clearance certificate at the same time, not after the visit.
Plan ahead. Start disconnection or transfer requests well before moving day; customers report waits of several weeks or more.
Clarify refunds. Before paying a deposit, confirm the refund method, timing and any deductions, as cheque collection is reported.
Allow buffer. Leave a large time buffer for technician visits; one customer reported a delay of almost five hours.
Plan the visit
| Mon | 8:30 AM – 5:30 PM |
| Tue | 8:30 AM – 5:30 PM |
| Wed | 8:30 AM – 5:30 PM |
| Thu | 8:30 AM – 5:30 PM |
| Fri | 8:30 AM – 5:30 PM |
| Sat | 8:30 AM – 5:30 PM |
| Sun | Closed |
The transfer service is used when moving gas service from an old flat to a new one, although one review reported a two-week wait.
Meter recharge is a recurring customer need, but response times are described inconsistently.
Disconnections and clearance documents can take weeks or more than a month, creating problems when moving out.
Many customers report unanswered calls, delayed replies and repeated chasing for basic service requests.
Technicians are repeatedly reported as arriving late, failing to appear or visiting without prior scheduling.
Deposit refunds and cheques are a recurring complaint, with some customers waiting weeks and needing repeated follow-up.
Customers report waiting several days for a recharge, while one described urgent response times of four to five hours.
The Bottom Line
Eurotech Gas provides gas services for homes and buildings, including new connections, disconnections, meter recharges and installation work with safety checks. It is based in the Al Twar area context and may be relevant where a building’s management has already selected the supplier. Some customers describe smooth connections, stable supply and helpful service over several years, while others say they had little choice because the company served their building.
The biggest concern is follow-up. Reviews repeatedly mention unanswered calls, delayed WhatsApp replies, missed appointments and technicians arriving outside agreed times. A transfer from one flat to another reportedly took two weeks, while other customers waited weeks or months for disconnection, a final bill or a clearance document.
Recharges have also been described as taking more than a week, and one review says urgent issues took four to five hours to receive a response. Deposit handling is worth clarifying before you commit. Some customers received refunds within two days or reported a smooth cheque refund, but others chased for weeks and were asked to collect a cheque in person.
Confirm the appointment, refund method, deductions and final invoice in writing, and build plenty of time into any move-out or new-connection plan.