Eye testing
Customers report free eye tests, including a WhatsApp report after the visit.
eyewa Dubai Festival City - ايوا دبي فيستيفال سيتي
Dubai Festival City
Eyewa Dubai Festival City is an optician where you can arrange an eye test, browse modern frames and buy prescription glasses, sunglasses or contact lenses. Reviews especially highlight patient help with lens choices and frame fitting.
Reputation Score
4.8
★★★★★
560 ratings
Source: Google Maps
The Good Stuff
Lens guidance
Staff took time to explain different lens options so customers could choose based on their needs.
Frame variety
Reviews mention modern, distinctive frames with options that can suit different budgets.
Contact trials
You can ask to try contact lenses before deciding, which one reviewer found useful.
Children's frames
One family review says the store helped them choose two frames for their five-year-old.
Free adjustment
A minor glasses issue was fixed free of charge, according to one customer.
Tips for a Better Visit
Ask promotions. Ask the team to explain current promotions before choosing a pack or pair; one customer changed their contact-lens purchase after doing so.
Request review. If you already have a prescription, ask whether a second opinion is available before ordering new lenses.
Walk-ins possible. Walk-ins can be accommodated for eye tests, though it is worth allowing time for the process.
Expect waiting. The store can be busy; if you arrive at a peak moment, staff may ask you to wait and offer a place to sit.
Check membership. Ask about membership benefits before buying, since one review linked membership to a buy-one-get-one frame offer.
Request report. After a free eye test, ask whether the report can be sent to you on WhatsApp.
Plan the visit
Practical details
Ground floor, Dubai Festival City - Crescent Dr - opposite to Zara
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Optical lenses
Customers mention buying optical lenses and receiving clear explanations of the available options.
Sunglasses
Customers describe help choosing sunglasses based on face shape and finding the desired lens size.
Prescription and solar glasses
One first-time buyer chose prescription and solar glasses and received help reviewing a previous prescription.
Modern glasses
The store is noted for modern glasses, including designs described as different from the market.
Common Concerns
Report delay
One customer reported an unresolved follow-up delay for a paid RetinaTest report and inconsistent communication.
DXB
LOCAL
LOCAL
The Bottom Line
Eyewa Dubai Festival City is a practical stop for an eye test, prescription glasses, sunglasses and contact lenses. Customers describe a broad choice of modern frames, and several reviews focus on patient help with selecting both frames and lenses rather than being rushed through the purchase. The eye-test experience is a clear strength.
One walk-in customer said the process was smooth, while another received additional testing and a second opinion on an existing prescription before choosing glasses. A free eye test and WhatsApp delivery of the report were also mentioned, although the separate RetinaTest service drew a complaint about a delayed report and inconsistent follow-up. For contact lenses, customers appreciated being allowed to try them and having promotions explained clearly.
It is worth asking about current offers and membership benefits before paying: reviews mention buy-one-get-one frame deals, though promotions can change. Families may also find the frame-shopping process manageable; one parent said staff patiently helped choose two frames for a five-year-old. The shop can get busy, so allow some waiting time if you arrive during a crowded period.