Quick repairs
Customers report glasses and sunglasses being repaired within minutes, including loose screws and missing nose pads.
Uae Optics
Dubai Festival City
UAE Optics is an optician in Dubai Festival City offering eye tests and prescription glasses. Reviews also highlight quick, sometimes complimentary, repairs for loose screws, missing nose pads and broken frames, making it useful for both planned purchases and last-minute fixes.
Reputation Score
4.9
★★★★★
142 ratings
Source: Google Maps
The Good Stuff
Fast preparation
Prescription eyewear has sometimes been ready in 30 minutes or less than 48 hours.
Patient testing
Reviews describe detailed eye tests and patient help while choosing suitable frames.
Frame choice
Customers mention a good collection of glasses and contact lenses, with staff helping compare brands and options.
Free help
Several repair visits were handled without charge, including a replacement of both sunglasses nose pads.
Replacement support
One customer received a replacement for powered sunglasses that broke when first taken out of the box.
Tips for a Better Visit
Confirm orders. If ordering lenses, confirm the order and follow up: one review reported no order after 10 days and three calls.
Ask turnaround. Ask for the expected collection time; reviews mention prescription glasses ready in 30 minutes and other glasses in under 48 hours.
Try repairs. Bring loose or damaged glasses in for assessment before replacing them; customers report immediate repairs, sometimes at no charge.
Request choices. For a child’s frames, ask to try several options; one review says many choices were provided before selecting the right pair.
Ask about offers. If you are considering an upgrade, ask what discounts are available; a repair visit also included an explanation of discount options.
Request detail. For an eye test, ask what the measurements show and what the prescription means; one customer specifically praised the detailed explanation.
Plan the visit
Practical details
Dubai Festival City Mall
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Prescription glasses
Prescription glasses have been reported ready in as little as 30 minutes, although turnaround can vary.
Progressive eyeglasses
One customer received help selecting progressive eyeglasses and was happy with the final pair.
Common Concerns
Lens delay
One customer said lenses still had not been ordered after 10 days, a store visit and three calls.
After-sales issue
A customer said assistance was refused when returning glasses that broke after three months.
DXB
LOCAL
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The Bottom Line
UAE Optics in Dubai Festival City is useful for both routine eyewear and small emergencies. You can have an eye test, choose prescription glasses or sunglasses, and look through contact-lens options. The strongest pattern in the reviews is practical help: loose screws, missing nose pads and damaged frames were often fixed quickly, with some customers saying they were not charged.
Turnaround can be impressively short. One customer received prescription glasses in 30 minutes, while another collected theirs in less than 48 hours. That makes the shop worth considering when you need eyewear on a tight schedule, though it is sensible to confirm the promised timing before leaving.
The selection also gets specific praise, including glasses, contact lenses, sunglasses and progressive eyeglasses. Reviewers describe patient guidance while trying frames and help comparing different brands. Families may appreciate the account of a child being offered many choices before settling on a pair.
There is one important caution: a customer reported that requested lenses had still not been ordered after 10 days, a store visit and three calls. Another said assistance was refused after a daughter’s glasses broke three months after purchase. Confirm lens orders and after-sales terms clearly, especially for a new prescription or expensive frame.