Thorough exams
Customers describe the eye test as thorough, smooth and professional, including for a driving licence renewal.
iSee by Al Jaber - DFC آي سي - دبي فيستفال سيتي
Dubai Festival City
iSee by Al Jaber is an optician in Dubai Festival City where customers can arrange eye tests, choose frames and lenses, buy contact lenses, or have glasses and sunglasses repaired. Reviews particularly point to clear explanations, careful eye checks and helpful after-service support.
Reputation Score
4.9
★★★★★
224 ratings
Source: Google Maps
The Good Stuff
Reliable repairs
A glasses repair was completed professionally, leaving the customer’s glasses as good as new.
Clear guidance
Reviews mention detailed lens explanations, including advice presented in layman's language.
Frame choice
Customers report a good selection of frames and assistance finding a suitable fit.
Stocked lenses
One customer says their contact-lens prescription is consistently available at the Dubai Festival City branch.
Quick turnaround
One review reports that the glasses were ready in two days.
Free adjustment
A customer had sunglasses fixed quickly and kindly without being charged for that visit.
Tips for a Better Visit
Inspect pickup. Check your frame carefully at collection and confirm it is new rather than the display piece.
Ask questions. Ask for a clear explanation of lens information and options; reviews say the team can make technical details easier to understand.
Check stock. If you need contact lenses, ask whether your prescription is currently in stock before placing the order.
Confirm timing. Ask for the expected collection date; one customer reported glasses being ready in two days.
Ask about repairs. For sunglasses repairs, ask what can be handled immediately; one visit was completed quickly without a charge.
Plan the visit
Practical details
Unit No. RC012, Ground Floor - Crescent Dr
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Frame check
One customer says a scratched display frame was supplied instead of the promised new frame.
DXB
LOCAL
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The Bottom Line
iSee by Al Jaber is an optician in Dubai Festival City for eye tests, frames, lenses, contact lenses and repairs. The reviews make it especially appealing if you want patient help rather than a rushed purchase: customers describe thorough eye checks, clear answers about lens choices and staff who took time to find a comfortable frame. There is useful variety in what people actually used the branch for.
One customer regularly buys contact lenses because their prescription is usually in stock. ” Another review says glasses were ready in two days, though turnaround should still be confirmed when ordering. The main caution is at collection.
One customer says a scratched display frame was supplied instead of the promised new frame, so inspect the frame carefully before leaving and compare it with what was agreed. On the positive side, an eye test for driving-licence renewal was described as quick, organised and clearly explained. Overall, the strongest reason to consider this branch is the combination of optical guidance and after-service help, with a reminder to verify the final product yourself.