Machine Advice
Staff explain how different coffee machines work, helping shoppers choose with more confidence.
Jashanmal Department Store - Dubai Hills Mall
Dubai Hills Estate
Jashanmal Department Store at Dubai Hills Mall is a department store for gifts, home accessories and appliances, luggage and bags. Reviews make it especially useful for choosing luggage or coffee machines, with staff often taking time to explain features and compare options.
Reputation Score
4.5
★★★★★
136 ratings
Source: Google Maps
The Good Stuff
Luggage Matching
Luggage shoppers get patient comparisons tailored to their needs, including guidance on suitable suitcases and backpacks.
Budget Options
A reviewer was shown three luggage options within budget, with the benefits of each explained before buying.
After-Sales Help
One coffee-machine problem was resolved through practical advice: the machine worked again after the customer followed the instructions.
Counter Pickup
If you decide on an item by phone, staff may have it ready at the counter when you arrive.
Product Variety
Customers mention a well-curated selection of quality items, including gifts and less common finds.
Tips for a Better Visit
State Budget. Tell the salesperson your budget first; one shopper received three suitable options with their benefits explained.
Compare Ranges. For coffee machines, ask to compare the different ranges rather than choosing from one model immediately.
Ask Warranty. When buying luggage, ask about current deals and warranty terms before deciding.
Call Ahead. If you already know which item you want, call ahead and ask whether it can be prepared at the counter.
Check Delivery. For large appliances such as refrigerators, confirm the delivery timeline and follow-up process before paying.
Plan the visit
Practical details
Al Khail Rd
Hadaeq Sheikh Mohammed Bin Rashid, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
De Longhi coffee machine
A customer bought a De Longhi coffee machine after comparing coffee-machine retailers across the mall.
De’Longhi Eletta Explore coffee machine
The Eletta Explore was chosen after a detailed explanation of its features and questions from the shopper.
Washing machine
A customer received help finding a suitable washing machine and described the purchase process as smooth.
Swiss Army knife
The store was used for a Swiss Army knife purchase alongside a perfume.
Dryer Air Style Pro
One reviewer bought the Dryer Air Style Pro and was pleased with the service.
Common Concerns
Delivery Delay
One customer reported a refrigerator bought in October was still undelivered after repeated calls, emails and messages.
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The Bottom Line
Jashanmal at Dubai Hills Mall is a department store for luggage, gifts, home items and appliances. The reviews make two areas stand out: choosing luggage and selecting coffee machines. Shoppers describe patient comparisons rather than a quick handover, including help with suitcases, backpacks and the features of different coffee-machine ranges.
Coffee-machine buyers have mentioned both De Longhi models and the De’Longhi Eletta Explore. One customer returned with a grinding problem and was able to get the machine working after following the advice given in the store. Appliance guidance also extends to washing machines, while the wider selection includes items such as Swiss Army knives, perfume and gifts for men.
The service pattern is a real strength. Reviews describe staff explaining warranty terms, matching products to a stated budget and, in one case, having an item ready at the counter after a phone decision. There is one important caution for appliance purchases: a customer reported that a refrigerator bought in October had still not arrived after repeated calls, emails and messages.
Confirm delivery timing and follow-up arrangements before completing a large-appliance purchase.