Luggage choice
Reviews highlight a strong luggage selection, including discounted models and a reported five-year guarantee.
Jashanmal Department Store - Mall Of The Emirates
Al Barsha
Jashanmal at Mall of the Emirates is a department store for premium homeware, appliances, luggage and bags. In Al Barsha, it is especially useful for comparing travel gear or kitchen machines, with reviews noting detailed product demonstrations, discounts and help arranging items for pickup or delivery.
Reputation Score
4.3
★★★★☆
341 ratings
Source: Google Maps
The Good Stuff
Helpful explanations
Staff have explained coffee-machine functions in detail and demonstrated them without pressuring customers to buy.
Hidden stock
Items not displayed may still be available: one microwave was brought from storage after a customer asked for a specific size.
Remote assistance
A customer received model photos and size details by phone, then had the item prepared for pickup.
Online ordering
The team has helped customers buy items available exclusively online and complete purchases through WhatsApp.
Coffee stop
One review describes excellent coffee served with a welcoming, friendly experience.
Tips for a Better Visit
Call ahead. For a specific model, call first and ask for photos, sizes and pickup preparation; this worked for one customer.
Ask storage. If the size you need is not on display, ask whether the store can check storage before giving up.
Check guarantee. When comparing luggage, ask what guarantee applies; one review specifically cites a five-year guarantee.
Inspect accessories. Before leaving with a machine, check that every accessory is included; one buyer reported a missing water spout.
Confirm warranty. For major appliances, confirm the warranty period and possible service-call fees before purchase.
Ask online options. If an item is not in store, ask whether it can be ordered online; a review says this was arranged in branch.
Plan the visit
Practical details
Mall Of The Emirates Sheikh Zayed Road, 4th Interchange
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Victorinox backpack
A customer received patient, tailored advice when choosing a Victorinox backpack.
De Longhi Dedica Manual espresso machine
The De Longhi Dedica Manual espresso machine was obtained for a customer through the store.
Le Creuset serving dish
A shopper bought a Le Creuset serving dish and praised the assistance during the purchase.
Kipling bags
Reviews mention a good collection and discounted prices for Kipling bags.
Echolac
A customer chose an Echolac suitcase after receiving help deciding between luggage options.
Christy linens
One review points shoppers towards Christy linens for more choice after Debenhams closed.
Common Concerns
Slow resolution
A damaged-item complaint reportedly went over 40 days without a refund, replacement or clear follow-up.
Delivery errors
One customer said a high-end purchase arrived as the wrong item and remained unresolved for weeks.
Machine support
A faulty coffee machine and failed replacement were reportedly sent to service without follow-up communication.
Appliance warranty
A refrigerator reportedly failed after 1.5 years, with the customer told the warranty lasted only one year.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 200 AED
technician service visit
“They offered to arrange a service visit, but only if I paid around 200 AED just for the technician to come, which is much higher than independent companies that charge about 100 AED”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Jashanmal Mall of the Emirates is a department store for luggage, bags, appliances, cookware, tableware and home accessories. Reviews are especially useful for shoppers comparing Victorinox backpacks, coffee machines, microwaves and suitcases. The store is worth considering when you want to examine options with help rather than simply collect a box from a shelf.
The strongest pattern is hands-on assistance. Customers describe detailed coffee-machine explanations and demonstrations, help finding a microwave in storage when the required size was not displayed, and phone or WhatsApp support for model checks, photos, online-only items and pickup or delivery arrangements. Luggage shoppers also mention discounted models and a five-year guarantee, though it is sensible to confirm the exact terms for your purchase.
There are clear after-sales cautions. Separate reviews report a damaged item left unresolved for more than 40 days, a wrong high-end delivery still awaiting correction or refund, and a replacement coffee machine with no follow-up. 5 years; the customer was told the warranty was only one year and quoted around 200 AED for a technician visit.
Check the item and included accessories before leaving—one buyer found a De’Longhi machine missing its water spout—and confirm warranty and service charges in writing.