Coffee advice
Staff are often praised for explaining coffee-machine features and helping shoppers choose a suitable model without pressure.
Jashanmal Department Store - Mirdif City Center
Mirdif
Jashanmal Department Store in Mirdif City Center is a home-goods retailer where shoppers can browse appliances, cookware, tableware, luggage and home accessories. Reviews particularly point to its coffee-machine selection and patient, product-focused help when choosing between models.
Reputation Score
4.3
★★★★☆
197 ratings
Source: Google Maps
The Good Stuff
Helpful delivery
A freezer was carried upstairs in a building without a lift, with the customer describing the delivery as professional.
Gift wrapping
One customer was impressed by the careful, dedicated wrapping of three Kipling pencil pouches bought as gifts.
Luggage guidance
A luggage shopper said the explanations made it easier to compare options, even before deciding to buy.
Issue support
A customer received help unlocking a Delsey bag zip by phone and WhatsApp after ordering online.
Tips for a Better Visit
Inspect boxes. Check appliance packaging, accessories and surfaces before leaving; one espresso machine appeared opened and scratched at home.
Check returns. Read the online return terms before ordering, as customers report declined returns and no return option for some purchases.
Compare prices. Bring the online offer and ask the branch to confirm it before paying; one oven showed different online and in-store prices.
Try luggage. Visit the branch to check a bag’s dimensions and quality in person, especially when the website description matters.
Allow time. Leave extra time for branch checks or stock enquiries; one shopper waited almost an hour for a single item.
Plan the visit
Practical details
Level 1, Mirdif City Centre - Sheikh Mohammed Bin Zayed Rd
Mirdif, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Delsey luggage
Delsey luggage appears in reviews for both in-person support and help with an online-purchased bag’s zip.
Victorinox kitchen knives
A customer bought Victorinox kitchen knives and valued the detailed product knowledge and patient answers.
Kenwood mixer
A Kenwood mixer purchase was supported by helpful assistance in the branch.
Common Concerns
Returns
Several reviews describe online returns as difficult, including a cabin bag return that was declined because its size differed from the website.
Quality checks
One DeLonghi machine arrived in an opened box with scratches, disordered accessories and duplicate filters.
Complaint handling
A stove complaint reportedly received repeated customer-service failures, limited manager access and no effective fix.
Waiting time
One shopper waited almost an hour while staff checked other branches and passed the request between employees.
Price mismatch
A customer found an oven advertised online at 999 AED priced at 1200 AED in the store.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 999
Echolac bag
“I was sold the Echolac bag which is priced AED 999 as a durable brand with a 5 year warranty coverage”Google review · August 2022
DXB
LOCAL
LOCAL
The Bottom Line
Jashanmal at Mirdif City Center is worth considering when you want to compare home and travel products in person rather than buy blindly online. Reviews mention DeLonghi coffee machines, Turkish coffee machines, luggage, crockery and decorative items, with coffee-machine demonstrations and explanations receiving especially consistent praise. One shopper tested different machines over two days and was offered fresh coffee each time, without pressure to purchase.
The store’s strongest asset appears to be hands-on assistance. Customers describe staff explaining features patiently, helping with refrigerators and mixers, wrapping Kipling pencil pouches carefully, and even carrying a freezer upstairs in a building without a lift. There is also evidence of practical after-sales help, such as showing a customer how to unlock a Delsey luggage zip.
The cautions are significant for online and higher-value purchases. Reviews report difficult or refused returns, a cabin bag that seemed smaller than its website description, and an espresso machine arriving opened, scratched and poorly packed. One stove complaint involved repeated difficulty reaching management.
Online and in-store prices have also differed, so check the exact offer before paying. For appliances, inspect the box and accessories at collection or delivery; for luggage, seeing the size and build in person may save trouble later.