Product guidance
Staff are repeatedly praised for patiently explaining features and matching appliances to shoppers’ needs.
Jashanmal Home
Dubai Festival City
Jashanmal Home in Dubai Festival City is a home goods store for appliances, cookware, gifts and travel items. Reviews are especially useful for shoppers comparing coffee machines, air fryers and luggage, with staff often praised for explaining product features before purchase.
Reputation Score
4.3
★★★★☆
158 ratings
Source: Google Maps
The Good Stuff
Machine trials
Coffee-machine shoppers may be able to try the options before deciding; one reviewer received multiple demonstrations.
Sale value
A customer reported a store sale with discounts ranging from 25% to 75% across homeware, cookware, bags and travel essentials.
Store layout
One review specifically describes the branch as well-organized, making it easier to browse its range.
Delivery setup
A washing-machine delivery included unpacking, starting the drum-cleaning programme, explaining programmes and sharing maintenance information.
Gift packing
Gift shoppers can ask about gift packing; one customer said their gift was beautifully packed.
Travel selection
The luggage range helped one frequent visitor leave with two large suitcases for an upcoming trip.
Tips for a Better Visit
Compare models. Ask for a feature-by-feature explanation and, where available, demonstrations before choosing a coffee machine or appliance.
Check sales. Check the store during sale periods: one visit reported discounts from 25% to 75%.
Ask about covers. If buying luggage, ask about bag covers; a review reports the protection service costs 300 dirhams.
Confirm delivery. For large appliances, confirm the delivery date, installation scope and warranty details before completing the order.
Check warranty. Before buying a refrigerator, check the warranty and claim process carefully, especially for Hoover products.
Plan the visit
Practical details
Mall - Level G, 0003
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
DeLonghi La Specilista Touch
One reviewer purchased this DeLonghi coffee machine from the store after product guidance.
Dyson Airwrap
A customer bought a Dyson Airwrap and received an explanation of what each attachment does.
Delsey
Delsey luggage and travel bags were specifically mentioned by a customer as a preferred brand.
Laurastar
Laurastar products were among the items shoppers asked staff about during their visit.
Common Concerns
Hoover warning
One reviewer reported that an expensive Hoover fridge started a fire at home; this is a serious product-specific allegation to investigate before buying.
Claim delays
The same reviewer said the follow-up claim process felt slow and unhelpful.
Staff complaint
A 2021 review reported a poor interaction with some staff at this branch, despite being helped by another employee.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
300 dirhams
bag covers
“What I found extra cool was their service for bag covers, it costs 300 dirhams but I’d recommend it when your bags need protection”Google review · July 2024
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The Bottom Line
Jashanmal Home in Dubai Festival City is a practical stop for household appliances, cookware, gifts and travel gear. Reviews are strongest around guided buying: shoppers have chosen DeLonghi coffee machines, air fryers, vacuums, cookers and a Dyson Airwrap after staff explained features and compared options. Coffee-machine buyers in particular reported detailed explanations and repeated chances to try a machine.
The branch also covers less routine purchases. Customers have bought two large suitcases, asked for Delsey luggage, and had gifts packed in-store. One delivery review describes a washing machine being unpacked, started on its drum-cleaning programme, and explained along with its warranty and maintenance details.
That suggests it is worth confirming delivery and setup arrangements when buying a large appliance. Prices can be more attractive during promotions: a December review reported discounts ranging from 25% to 75%. Luggage buyers should also ask about bag covers, which one customer said cost 300 dirhams.
There is one serious caution: a reviewer said a Hoover fridge started a fire and criticised the handling of the resulting claim. Treat that as a product-specific allegation and check current warranty and after-sales terms before purchasing.