Crispy chicken
Chickenjoy is often described as crispy outside, tender inside and improved by the gravy.
Jollibee Ibn Battuta Mall
Jebel Ali Village
Jollibee Ibn Battuta Mall is a Filipino fast-food restaurant in Jebel Ali Village, serving familiar favourites such as Chickenjoy and Jolly Spaghetti. It is worth considering for a quick food-court meal, though reviews suggest checking hotness, portion size and order accuracy before leaving.
Reputation Score
4.0
★★★★☆
899 ratings
Source: Google Maps
The Good Stuff
Quick service
Several diners found orders were handled quickly, including one filled in under five minutes during peak time.
Filipino taste
Jolly Spaghetti and Chickenjoy provide a familiar Filipino-style fast-food option for diners craving that flavour profile.
Clean setting
The branch has been described as clean, with smooth service during some dine-in visits.
Fair value
Some customers found the portions fair for the price and the overall meal good value.
What to Eat at Jollibee Ibn Battuta Mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Jollibee Ibn Battuta Mall, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Jollibee Ibn Battuta Mall, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 9
-
Chicken with rice Net +1
“I always order chicken with rice and asked to give me the thigh part but never did especially in online orders.”
Positive 1Negative 0
Review excerpts
“I always order chicken with rice and asked to give me the thigh part but never did especially in online orders.”August 2025
-
Crispy chicken with briany rice Net +1
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”
Positive 1Negative 0
Review excerpts
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”October 2019
-
Filipino fried chicken Net +1
“All-time favorite: 'Bida ang saya'! Filipinos love Jollibee so much because it's really affordable and incredibly delicious. You must try this all-time tasty Filipino fried chicken.”
Positive 1Negative 0
Review excerpts
“All-time favorite: 'Bida ang saya'! Filipinos love Jollibee so much because it's really affordable and incredibly delicious. You must try this all-time tasty Filipino fried chicken.”June 2024
-
Gravy Net +1
“The gravy makes it even better!”
Positive 1Negative 0
Review excerpts
“The gravy makes it even better!”March 2025
-
Hot choco Net +1
“As always, authentic Filipino taste! For spaghetti and hot choco lovers you cannot miss this!”
Positive 1Negative 0
Review excerpts
“As always, authentic Filipino taste! For spaghetti and hot choco lovers you cannot miss this!”September 2023
-
Peach mango pie Net +1
“I ordered spaghetti with yumburger meal. The spaghetti was ok but has less sauce,like almost dry already, the yum burger taste different,maybe bcoz they just put plain mayonnaise instead of the cocktail sauce they usually put before, i hope it will return to it's original taste.the peach mango pie is still heaven..The service was good and fast..thumbs-up to the service people for giving the order so fast..”
Positive 1Negative 0
Review excerpts
“I ordered spaghetti with yumburger meal. The spaghetti was ok but has less sauce,like almost dry already, the yum burger taste different,maybe bcoz they just put plain mayonnaise instead of the cocktail sauce they usually put before, i hope it will return to it's original taste.the peach mango pie is still heaven..The service was good and fast..thumbs-up to the service people for giving the order so fast..”August 2023
-
Pistachio kunafa sundae Net +1
“The fried chicken was fresh and tasty (move over KFC) the spaghetti was really nice as was the dessert I had ordered, the pistachio kunafa sundae!”
Positive 1Negative 0
Review excerpts
“The fried chicken was fresh and tasty (move over KFC) the spaghetti was really nice as was the dessert I had ordered, the pistachio kunafa sundae!”July 2025
-
Jb deluxe double Net 0
Mixed feedback
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs. I also ordered the original chicken sandwich and 3pc chicken joy with combos for all. Food portion is very small, and bread is very small for the chicken sandwich. Expected the fries to be a larger portion. The food is not oily and overall the food is good but was not satisfactory for me and my family.”
Positive 1Negative 1
Review excerpts
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs. I also ordered the original chicken sandwich and 3pc chicken joy with combos for all. Food portion is very small, and bread is very small for the chicken sandwich. Expected the fries to be a larger portion. The food is not oily and overall the food is good but was not satisfactory for me and my family.”October 2024
-
Mango pie Net 0
Only neutral feedback
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs. I also ordered the original chicken sandwich and 3pc chicken joy with combos for all. Food portion is very small, and bread is very small for the chicken sandwich. Expected the fries to be a larger portion. The food is not oily and overall the food is good but was not satisfactory for me and my family. The pie was also ok”
Positive 0Negative 0Neutral 1
What to Avoid (13)
Food 12
-
2 Peices chicken joy meal Net −1
“2 Peices chicken joy meal: Chicken: There is nothing special about the taste of their chicken as it tastes more on the bland side. French fries: Their fries texture was somewhere in the middle between crispy and soggy. Pineapple juice: Their juice tasted like canned juice.”
Positive 0Negative 1
Critical review excerpts
“2 Peices chicken joy meal: Chicken: There is nothing special about the taste of their chicken as it tastes more on the bland side. French fries: Their fries texture was somewhere in the middle between crispy and soggy. Pineapple juice: Their juice tasted like canned juice.”October 2022
-
3 Piece chicken Net −1
“I ordered the 3 piece chicken,fries,coleslaw, and gravy meal. The chicken was overcooked, and there was a weird taste in the coleslaw.”
Positive 0Negative 1
Critical review excerpts
“I ordered the 3 piece chicken,fries,coleslaw, and gravy meal. The chicken was overcooked, and there was a weird taste in the coleslaw.”September 2024
-
Burger sandwich Net −1
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”
Positive 0Negative 1
Critical review excerpts
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”October 2019
-
Cheesy fries Net −1
“I ordered Jolliburger Deluxe Double and cheesy fries with pineapple juice. So disappointing, very small portions! Doesn’t even met the picture in the menu.”
Positive 0Negative 1Neutral 1
Critical review excerpts
“I ordered Jolliburger Deluxe Double and cheesy fries with pineapple juice. So disappointing, very small portions! Doesn’t even met the picture in the menu.”August 2025
-
Chips Net −1
“Food-wise, it's decent chicken with flavour in the meat compared to some other fast food chicken places, but unfortunately the long delivery time left the food a bit cold and soggy - not great for fried chicken and especially the chips.”
Positive 0Negative 1
Critical review excerpts
“Food-wise, it's decent chicken with flavour in the meat compared to some other fast food chicken places, but unfortunately the long delivery time left the food a bit cold and soggy - not great for fried chicken and especially the chips.”March 2021
-
Hotdog Net −1
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”
Positive 0Negative 1
Critical review excerpts
“The burger sandwich is too small and not delicious, I didn't like the hotdog, but the crispy chicken with briany rice wasn't bad .”October 2019
-
Loaded fries Net −1
“The food received cold They put a spoon instead of fork for the loaded fries Plus, the sandwich is very small, unlike on the menu They deserve 1 /5 as max”
Positive 0Negative 1
Critical review excerpts
“The food received cold They put a spoon instead of fork for the loaded fries Plus, the sandwich is very small, unlike on the menu They deserve 1 /5 as max”January 2025
-
Nuggets Net −1
“I waited and they took an hour and a half to deliver the food.. I was completely disappointed as the food arrived stone cold and stale.. Cant even eat the fries and nuggets and just threw it out.”
Positive 0Negative 1
Critical review excerpts
“I waited and they took an hour and a half to deliver the food.. I was completely disappointed as the food arrived stone cold and stale.. Cant even eat the fries and nuggets and just threw it out.”November 2021
-
Original chicken sandwich Net −1
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs. I also ordered the original chicken sandwich and 3pc chicken joy with combos for all. Food portion is very small, and bread is very small for the chicken sandwich. Expected the fries to be a larger portion. The food is not oily and overall the food is good but was not satisfactory for me and my family.”
Positive 0Negative 1
Critical review excerpts
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs. I also ordered the original chicken sandwich and 3pc chicken joy with combos for all. Food portion is very small, and bread is very small for the chicken sandwich. Expected the fries to be a larger portion. The food is not oily and overall the food is good but was not satisfactory for me and my family.”October 2024
-
Sopas Net −1
“Sopas a bit salty.”
Positive 0Negative 1
Critical review excerpts
“Sopas a bit salty.”March 2025
-
Spicy chicken Net −1
“I don't know if it's just me and my bestfriend who had this experience but I would say never again will I order a spicy chicken in Jollibee UAE.”
Positive 0Negative 1
Critical review excerpts
“I don't know if it's just me and my bestfriend who had this experience but I would say never again will I order a spicy chicken in Jollibee UAE.”October 2025
-
Yumburger Net −1
“I ordered spaghetti with yumburger meal. The spaghetti was ok but has less sauce,like almost dry already, the yum burger taste different,maybe bcoz they just put plain mayonnaise instead of the cocktail sauce they usually put before, i hope it will return to it's original taste.the peach mango pie is still heaven..The service was good and fast..thumbs-up to the service people for giving the order so fast..”
Positive 0Negative 1
Critical review excerpts
“I ordered spaghetti with yumburger meal. The spaghetti was ok but has less sauce,like almost dry already, the yum burger taste different,maybe bcoz they just put plain mayonnaise instead of the cocktail sauce they usually put before, i hope it will return to it's original taste.the peach mango pie is still heaven..The service was good and fast..thumbs-up to the service people for giving the order so fast..”August 2023
Drinks 1
-
Pineapple juice Net −2
“I ordered Jolliburger Deluxe Double and cheesy fries with pineapple juice. So disappointing, very small portions! Doesn’t even met the picture in the menu.”
Positive 0Negative 2
Critical review excerpts
“I ordered Jolliburger Deluxe Double and cheesy fries with pineapple juice. So disappointing, very small portions! Doesn’t even met the picture in the menu.”August 2025
“2 Peices chicken joy meal: Chicken: There is nothing special about the taste of their chicken as it tastes more on the bland side. French fries: Their fries texture was somewhere in the middle between crispy and soggy. Pineapple juice: Their juice tasted like canned juice.”October 2022
Tips for a Better Visit
Check orders. For takeaway or delivery, verify the chicken type and every item before leaving; wrong and missing orders recur in reviews.
Inspect chicken. Check that chicken is fully cooked before eating, especially after one report found raw chicken and unfinished breading.
Check fries. If fries matter to you, check their temperature at collection and raise it immediately if they arrive cold.
Confirm requests. Repeat requests for a preferred chicken part and confirm whether it is available before paying.
Avoid spicy. If you are sensitive to heat, choose original chicken: one diner found the spicy version too intense to finish.
Allow time. Allow extra time during busy periods, particularly for delivery, which has previously arrived well after its ETA and cold.
Plan the visit
Practical details
Level 1, Persia Court, near Metro Link, Ibn Battuta Mall, Dubai - Sheikh Zayed Rd
Jebel Ali Village, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 11:00 PM |
Common Concerns
Food safety
One review reported receiving raw chicken with dry flour still visible in the breading, a serious quality concern.
Cold fries
Fries were repeatedly reported as cold, hard or dry rather than freshly crisp.
Order errors
Customers reported receiving the wrong chicken type, missing items and takeaway orders that did not match what was ordered.
Small portions
Some diners found the burgers, sandwiches, chicken pieces and fries noticeably smaller than expected from the menu images.
Uneven timing
Although some visits were fast, other customers experienced slow in-person service and very late delivery with cold food.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
26 dhs
JB deluxe double, cheesy fries, pineapple juice and mango pie combo
“Ordered the JB deluxe double, cheesy fries, and pineapple juice and mango pie combo for 26 dhs”Google review · October 2024
DXB
LOCAL
LOCAL
The Bottom Line
Jollibee Ibn Battuta Mall is a food-court stop in Jebel Ali Village for Filipino-style fast food, particularly Chickenjoy, Jolly Spaghetti, chicken sandwiches and Peach Mango Pie. The strongest reviews describe crispy, tender chicken with gravy, familiar Filipino flavours and quick service—even an order completed in under five minutes during a busy period. The experience is not completely consistent.
Some customers found the place clean, the staff friendly and the portions fair for the price, while others received cold, hard fries, small burgers or chicken pieces, and food that did not match the order. A few reports are more serious, including undercooked chicken and an odd-tasting spaghetti dish followed by a stomach ache. Those accounts make it worth checking your meal before leaving.
For dine-in, service can be efficient, but busy periods and delivery have produced long waits; one delivery arrived two hours after ordering, cold and soggy. Confirm original versus spicy chicken and repeat any request for a particular piece, as these details have been missed. There is one clearly reported price example: a combo of JB deluxe double, cheesy fries, pineapple juice and mango pie for 26 dhs, though this should not be treated as a current price list.