Remittance rates
Several customers describe the remittance rates as higher or competitive compared with other wire services.
Joyalukkas Exchange International City Branch
International City
Joyalukkas Exchange International City Branch handles currency exchange and remittances, including transfers to destinations such as the Philippines and India. Reviews often point to competitive remittance rates, quick credits and helpful security guidance, though rate clarity and transaction follow-up can vary.
Reputation Score
4.8
★★★★★
618 ratings
Source: Google Maps
The Good Stuff
Fast credits
Customers report fast credits and efficient transactions, which is useful when sending money overseas.
Helpful security
The security team is praised for guiding customers through the branch and helping them complete service quickly.
Loyalty points
A Joyalukkas card can earn points that customers say may be converted into cash.
Patient staff
Reviews describe staff as accommodating and patient, including during transactions involving repeated customer questions.
Low charges
Some customers specifically mention lower service charges alongside favourable exchange rates.
Tips for a Better Visit
Confirm rates. Ask for the final rate for your exact amount before sending, since one review reports a change at the transaction stage.
Check notes. If you need larger foreign-currency notes, confirm availability before completing the exchange rather than relying on next-day availability.
Clarify membership. For Western Union collection, ask what information is required before the teller starts, to avoid an unexpected membership process.
Check documents. Confirm destination-country document requirements in advance; one customer was asked to return with a Pakistan identity card.
Ask charges. Request the exchange rate and service charge together before paying, as reviews mention both rates and charges as decision points.
Plan the visit
Practical details
CBD 29, Shop No 21, Al Warsan
Warsan First - Dubai International City, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Western Union transfer
The branch handles Western Union collections, although one customer found the membership process unexpectedly time-consuming.
Pag-Ibig housing Loan transaction
A customer specifically praised the branch’s support with a Pag-Ibig housing loan transaction and related queries.
Common Concerns
Rate changes
One customer said the rate changed between checking it and sending a larger amount.
Denomination issue
A currency exchange was paid in small pound denominations, and the promised next-day change to larger notes did not happen.
Small exchanges
One customer reported being refused when trying to change 50 dollars.
Information gaps
A review alleges that customers received incorrect information about their queries at the branch.
DXB
LOCAL
LOCAL
The Bottom Line
Joyalukkas Exchange International City Branch is a money-transfer and currency-exchange counter in International City. Customers use it for remittances to places including the Philippines and India, foreign-currency exchange, and Western Union transfers. The strongest pattern in the reviews is competitive remittance rates paired with quick credits, while several customers also mention friendly, accommodating staff.
There are useful extras to ask about. A Joyalukkas card can earn points that may be converted into cash, and some customers report low charges compared with other exchanges. Security staff are repeatedly credited with guiding people through the branch and helping them finish transactions quickly, which can make the process easier for first-time visitors.
Still, check the details before handing over money. One customer said the rate changed when sending a larger amount, while another was refused a 50-dollar exchange. A separate visit involved receiving pounds in small denominations and being unable to change them the next day.
For Western Union, confirm whether any membership or database setup is needed, and check document requirements for your destination before leaving home. Reviews also include complaints about incorrect information and repeated follow-up for missing updates, so keep your receipt and verify the beneficiary details and final amount before you go.