Access control
A Dubai Internet City review describes guards checking that everyone entering and leaving the building is authorised.
Landmark Security
Al Sufouh
Landmark Security is a security service in Al Sufouh, providing SIRA-certified licensed guards for settings such as residential buildings and offices. Reviews describe controlled building access, helpful directions for visitors and, in some cases, welcoming staff—though experiences with guard conduct and response vary.
Reputation Score
4.5
★★★★★
418 ratings
Source: Google Maps
The Good Stuff
Visitor help
Staff were described as accommodating and ready to help visitors find their way around the building.
Welcoming service
One residential-building review highlights a warm reception for guests, suggesting the experience can depend on the individual deployment.
Value reported
One customer specifically described the service as good value for money.
Professional team
A review describes the team as professional and the security service as very good.
Tips for a Better Visit
Confirm contact. Before booking or relying on support, test the phone line and ask how complaints are handled; one customer says no one answered.
Clarify venue rules. At public venues, ask where guests may sit and how rules are communicated, since one family reported being shouted at despite no visible signage.
Check supervision. Ask who handles an on-site complaint and what escalation process applies, as one detailed review questioned the supervisor’s response.
Ask about parking. If visiting the office, check parking arrangements beforehand; one review says the parking lot is too small.
Plan the visit
Practical details
Concord Tower - Office No. 2208 - Al SufouhAl
Al Sufouh - Al Sufouh 2, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | Closed |
Common Concerns
Guard conduct
Several reviews report rude or unprofessional interactions, including a guard allegedly shouting at guests in a residential building.
Public interaction
A detailed complaint describes a guard yelling at a family over seating and then dismissing their complaint in front of a supervisor.
Phone response
Customers report difficulty reaching the company by phone when they wanted to complain or enquire.
Attention issues
One review alleges guards were playing on their phones instead of monitoring what was happening around them.
Management concerns
Some reviewers describe management as poor or say supervisors did not respond adequately to complaints.
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The Bottom Line
Landmark Security is a Dubai security-service provider in Al Sufouh. You can enquire about SIRA-certified guards for residential buildings, offices and other sites, while the company also describes temporary guards, vehicle patrols and concierge support. Customer reviews most clearly speak to security services, building access control and the way guards interact with visitors.
The strongest practical feedback comes from a Dubai Internet City location, where a reviewer said staff checked that people entering and leaving were authorised and helped visitors find their way. Other customers describe welcoming service in a residential building, and one review calls the service good value for money. Those comments suggest the on-site experience can be solid when the assigned team is attentive.
There is also a clear caution around consistency. Reviews report rude or unprofessional behaviour at Red Residence, Ewans Residency and Keturah, including shouting at guests and a complaint that a supervisor failed to intervene. Another customer says guards were distracted by their phones.
Phone support is also criticised, with reviewers saying calls went unanswered. Before booking, test the contact line, clarify escalation procedures and confirm how guest rules will be communicated. If visiting the office, ask about parking first, as one review describes the parking lot as too small.