Fast Track
Meet & Greet can shorten the airport routine, with reviews describing help through immigration and onward to the taxi or vehicle.
Marhaba Services Meet & Greet, Dubai International Airport (DXB)
Al Garhoud
Marhaba Services is a transportation escort service at Dubai International Airport in Al Garhoud, helping arriving, departing and transit passengers move through the airport. Reviews highlight its Meet & Greet assistance for families, elderly travellers and solo passengers, plus lounge access for long layovers.
Reputation Score
4.7
★★★★★
5,583 ratings
Source: Google Maps
The Good Stuff
Arrival Help
One family reached the baggage hall in less than 10 minutes after arriving at DXB.
Family Support
Customers repeatedly describe careful assistance for parents, newborns, young children and travellers managing substantial luggage.
Transit Escorts
The service can escort a passenger between arrival and departure gates, making a complicated connection easier to manage.
Lounge Comfort
The lounge is described as clean, comfortable and useful during a long layover, with food and multiple beverage options.
Luggage Relief
Porter assistance can leave solo travellers hands-free while moving through the airport.
Tips for a Better Visit
Clarify Scope. Before paying for Check-in Anywhere, ask exactly what is included: one review says luggage was collected and a queue held, but the passenger completed check-in.
Allow Buffer. Build in extra time for the service desk, particularly at busy periods, since one Terminal 1 review reports a wait exceeding 30 minutes.
Check Options. Review chauffeur, wheelchair and airport selections carefully before submitting an online booking; a customer found the choices difficult to distinguish.
Consider Lounge. For a long layover, check whether lounge access suits your booking; reviews mention comfortable seating, food and a beverage counter.
Plan the visit
Practical details
Dubai Airport Concourse B - Dubai International Airport - Terminal 3 - next to Emirates pick up
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Check-in Anywhere
This service is described by one customer as home luggage collection plus queueing at the airport, rather than completing the full check-in remotely.
Marhaba Lounge, Dubai Terminal 3
The Terminal 3 lounge is described as a comfortable retreat from the airport bustle with attentive hospitality.
Common Concerns
Long Waits
A Terminal 1 customer reported waiting more than 30 minutes while only one associate was helping at the desk.
Unclear Booking
The online booking choices were described as confusing, especially when combining chauffeur and wheelchair options.
Payment Failure
One customer spent 46 minutes on the website and still could not complete payment.
Service Confusion
A departing customer said the staff member waiting for them did not understand what the booked service included.
DXB
LOCAL
LOCAL
The Bottom Line
Marhaba Services Meet & Greet helps passengers navigate Dubai International Airport in Al Garhoud, whether they are arriving, departing or connecting. The core service can include an escort through immigration and airport formalities, luggage help and guidance between gates. Reviews make it especially relevant for elderly relatives, parents travelling with children, solo passengers and anyone who finds a large airport tiring to manage.
The practical difference is in the small logistics. One arrival took less than 10 minutes to reach the baggage hall, while another passenger was escorted from the arrival gate to the departure gate. Customers also describe help with several checked bags, hand luggage and onward transport.
The Marhaba lounge is another frequently mentioned option for long layovers, with comfortable, well-maintained space, food and a beverage counter. There are caveats. Desk service can be slow: one Terminal 1 customer waited over 30 minutes.
Online booking has also caused frustration, with unclear combinations for chauffeur and wheelchair options and a payment failure. If booking Check-in Anywhere, confirm the scope carefully; one customer paid AED 280 expecting to complete check-in from home, but said the service mainly collected luggage and held a place in the airport queue.