Repair quality
Some customers report excellent accident-repair results, including a major-accident vehicle returned in near-new condition.
Mitsubishi Bodyshop - DIC, Dubai - Al Habtoor Motors
Dubai Industrial City
Mitsubishi Bodyshop - DIC is an authorized Mitsubishi service centre in Dubai Industrial City for accident repairs and car bodywork. Reviews show that completed repairs can be excellent, including a major-accident vehicle returned “just like a brand new car,” but communication, insurance approvals and turnaround times are uneven.
Reputation Score
3.6
★★★★☆
124 ratings
Source: Google Maps
The Good Stuff
Fast jobs
One customer had parts replaced and the vehicle returned the same afternoon, with the work explained by phone.
Insurance help
A customer received hands-on help resolving an insurance approval issue during the repair process.
Clean workshop
The workshop is described as organized and clean, with another review calling it spacious compared with Al Quoz.
Bodywork scope
Reviews say the facility handles car bodywork, including accident-related repairs and bumper work.
Tips for a Better Visit
Set deadlines. Get the promised completion date in writing and ask for a status update before that date arrives.
Track approval. For insurance repairs, confirm that the quotation was sent and ask what is still needed before release, including the insurer’s LPO.
Inspect delivery. Check paint finish, bumper fit and other bodywork before accepting the car, then raise any defects immediately.
Plan transport. Allow extra travel time and arrange your return journey; customers describe the workshop as far from the city.
Use written updates. Do not rely only on phone follow-ups; keep written confirmation of quotations, progress and promised callbacks.
Plan the visit
Practical details
AL HABTOOR MOTORS
Saih Shuaib 3 - Dubai Industrial City, Dubai
| Mon | 8:00 AM – 2:00 PM |
| Tue | 8:00 AM – 2:00 PM |
| Wed | 8:00 AM – 2:00 PM |
| Thu | 8:00 AM – 2:00 PM |
| Fri | 8:00 AM – 2:00 PM |
| Sat | 8:00 AM – 2:00 PM |
| Sun | 8:00 AM – 2:00 PM |
Common Concerns
Long delays
Several customers describe repairs taking weeks or months, including one vehicle held for three months after a small accident.
Poor communication
Repeated complaints say calls go unanswered and promised callbacks or repair updates do not arrive.
Quotation delays
Customers report waiting for quotations to be sent to insurers, delaying approval and vehicle release.
Insurance delays
Insurance approval, including DNI and Habtoor Insurance cases, is repeatedly described as a source of delay.
Remote location
Dubai Industrial City is described as difficult and time-consuming to reach from other parts of Dubai.
DXB
LOCAL
LOCAL
The Bottom Line
Mitsubishi Bodyshop - DIC handles Mitsubishi accident repairs and broader car bodywork in Dubai Industrial City. Reviews mention front-bumper repairs, major accident restoration and parts replacement, while the business describes itself as an authorized Mitsubishi service centre. When the work goes well, customers have received cars back in excellent, near-new condition; one fast job was completed the same afternoon.
The main concern is not the range of work but the process around it. Many customers report unanswered calls, missing callbacks and little visibility on repair progress. Timelines vary sharply: one small accident reportedly took eight days, while other vehicles remained for weeks or even three months.
Quotation and insurance approval delays can add another layer, with customers waiting for insurer approval or an LPO before release. The workshop is described as clean, organized and spacious, but its Dubai Industrial City location is a serious practical drawback for people travelling from central or northern Dubai. Before handing over the car, get the expected completion date and quotation status in writing.
Keep checking the insurance approval, and inspect paintwork, bumper fit and panel alignment carefully at collection. The experience appears capable of being very good, but it is not consistently predictable.