Pork section
The non-Muslim section carries a variety of pork options, with a butcher available for requested cuts or trimming.
New West Zone Supermarket | Windsor Residence - Dubai Land ( Wadi Al Safa 5 )
Arabian Ranches
New West Zone Supermarket is a neighbourhood supermarket in Arabian Ranches, useful for everyday groceries as well as speciality shopping. Reviews point to a non-Muslim section with pork options and a butcher who can cut or trim purchases, plus app-based home delivery when you cannot make the trip.
Reputation Score
4.0
★★★★☆
1,162 ratings
Source: Google Maps
The Good Stuff
Butcher service
You can ask the in-store butcher to cut or trim meat you have bought.
Delivery updates
When an ordered item is unavailable, staff may call to offer a replacement or cancellation.
Organised store
One reviewer found the supermarket clean, well-organized and stocked with a good product range.
Late hours
The store stays open until midnight, giving evening shoppers extra flexibility.
Polite cashier
At least one recent visit specifically noted a calm, polite cashier and good store atmosphere.
Tips for a Better Visit
Visit late. Evenings can be busy; after 9pm, one reviewer found the store noticeably quieter.
Plan parking. Allow extra time to find parking, as spaces are limited and some nearby parking is paid.
Check delivery. For app delivery, be present at drop-off because one review says the app has no online payment option.
Confirm cuts. If ordering pork for delivery, confirm the cut carefully; one customer requested cubes but received sliced meat.
Check produce. Inspect fruit and vegetables before buying, since freshness complaints include produce that was stale on repeated visits.
Check minimum. If you live nearby, confirm the current delivery minimum before ordering; one building resident reported changing thresholds.
Plan the visit
Practical details
Dubailand, Windsor Residence - Al Ain - Dubai Rd
Wadi Al Safa 5, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 7:00 AM – 12:00 AM |
| Wed | 7:00 AM – 12:00 AM |
| Thu | 7:00 AM – 12:00 AM |
| Fri | 7:00 AM – 12:00 AM |
| Sat | 7:00 AM – 12:00 AM |
| Sun | 7:00 AM – 12:00 AM |
Popular Mentions
fish section
The supermarket has a fish section alongside its meat section.
imported stuff from your home countries
Reviews mention imported groceries from several South and Southeast Asian countries.
cakes section
A review notes that the store also has fresh food and a cakes section.
Common Concerns
Freshness issues
Some customers found the fruit and vegetables insufficiently fresh, including repeated complaints about stale produce.
Uneven service
Recent reviews describe rude or unresponsive staff and customer care that did not help resolve problems.
Halal counter
A reviewer reported that the halal counter was not operating despite staff being present.
Limited parking
Parking is a recurring concern, particularly for shoppers arriving by car.
Higher prices
One comparison found a loaf of bread at 5 AED here versus 4 AED at Madina.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
5 AED
loaf of bread
“For example, a loaf of bread costs 5 AED in West Zone, while it costs only 4 AED in Madina”Google review · November 2023
1 Dirham
one PCs of Mask
“Secondly after useless arguments he charged me 1 Dirham for one PCs of Mask”Google review · November 2021
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket is a useful local stop for everyday groceries, especially if you need more than a small convenience shop can provide. The reviews mention a non-Muslim section with pork options, an in-store butcher who can cut or trim purchases, a fish section, and imported products from countries including Sri Lanka, India, the Philippines, Indonesia and Thailand. Delivery is available through the app and InstaShop.
One reviewer said unavailable items prompted a call about replacing or cancelling them, while another reported a pork-cut mistake and no response from customer care. The app review also says you need to be present at delivery because there is no online payment option. In-store experiences vary.
Some shoppers describe a clean, well-organized supermarket, quick checkout and polite staff; others report rude service, an inactive halal counter and staff who do not respond to calls. Freshness is another caution, with complaints about stale fruit and vegetables. Prices may also run higher than nearby competitors: one comparison put bread at 5 AED here versus 4 AED at Madina.
Parking is limited and can be paid. Evenings are usually busy, but the store is reportedly quieter after 9pm and stays open until midnight.
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