West Zone Fresh Supermarket | Art IX Building - Dubai Silicon Oasis

West Zone Fresh Supermarket | Art IX Building - Dubai Silicon Oasis

Dubai Silicon Oasis

West Zone Fresh Supermarket in Dubai Silicon Oasis is a compact neighbourhood grocery for everyday top-ups and less common items. Reviews also mention an on-site restaurant with a clean, calm setting and varied meals, though delivery and produce quality can be uneven.

Reputation Score
3.9
★★★★☆
935 ratings
5★
49%
4★
23%
3★
13%
2★
3%
1★
12%

Source: Google Maps

The Good Stuff

Showing 2 of 5
01

Useful range

Customers report finding everyday groceries alongside international and specialty items, making it handy for nearby residents.

02

Local convenience

Its proximity works well for regular top-up shopping, especially for residents who live nearby.

Let's go!

Tips for a Better Visit

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1

Allow time. Avoid relying on a tight delivery window; one order scheduled for 1:44 PM arrived more than four hours late.

2

Check items. Inspect delivered produce and expiry dates, since customers have reported overripe vegetables and an expired beef broth cube.

Plan the visit

Practical details

ART 9Building - beside Binghatti Terraces
Nadd Hessa - Dubai Silicon Oasis, Dubai
Mon7:00 AM – 11:30 PM
Tue7:00 AM – 11:30 PM
Wed7:00 AM – 11:30 PM
Thu7:00 AM – 11:30 PM
Fri7:00 AM – 11:30 PM
Sat7:00 AM – 11:30 PM
Sun7:00 AM – 11:30 PM
Get directions

Popular Mentions

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01

Gluten free granola

A customer specifically mentions gluten-free granola sold at the branch.

02

Pork

Reviews note that a nearby West Zone shop in the same building sells pork.

Common Concerns

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Slow delivery

Delivery delays are a recurring concern, with reports of waits over two hours and one order arriving more than four hours late.

Order errors

Online orders have reportedly arrived with missing or incorrect items, while the catalogue was described as outdated.

Customer-reported prices

These are customer-reported mentions, not a current price list. Prices may have changed.

52 AED

gluten free granola

“A gluten free granola costs 52 AED!!! That's a rip off!! Might as well walk another 20 meters to the nearest west zone surpermarket and buy the same for decent price”
Google review · June 2024
DXB
LOCAL

The Bottom Line

West Zone Fresh Supermarket in Dubai Silicon Oasis is mainly useful for nearby residents who need everyday groceries without making a larger supermarket trip. Reviews mention a broad selection that can include international and specialty items, and one regular customer says they find products here that even Carrefour does not carry. The branch is small, so it suits top-up shopping better than a leisurely, spacious weekly shop.

There is also a restaurant inside the store. A review describes its setting as clean and calm, with fresh, varied meals and fruit; the beef dish is not always available. Home delivery is another reason some long-term customers return, but this is the area requiring the most caution.

5 to more than four hours, unanswered follow-up calls, late availability updates and incorrect or removed items. Prices are not consistently seen as the cheapest, and several reviews describe shelf promotions not matching checkout prices. Check the receipt and inspect fresh produce and expiry dates: customers have reported vegetables that were not fresh, dented milk cans and an expired beef broth cube.

In-store experiences vary, with some praise for friendly staff but other reports of poor service and disorganisation.

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