Crisp fries
Fries are repeatedly praised for being crisp outside and soft inside, with seasoning that works well on its own.
New York Fries | Dubai Mall
Downtown Dubai
New York Fries is a Canadian fast-food chain in Downtown Dubai, centred on fresh-cut fries with toppings and hot dogs. At the Dubai Mall branch, customers return for crisp fries, loaded options such as poutine and truffle fries, and quick food-court service that stays friendly even when busy.
Reputation Score
4.9
★★★★★
4,787 ratings
Source: Google Maps
The Good Stuff
Filling portions
One reviewer said a large plain fries portion was enough for four people, making it useful for sharing.
Custom toppings
Hot-dog orders let you choose exactly which toppings to add, so you can tailor the combination to your taste.
Quick service
One customer reported receiving a completed order in two minutes, a useful point for a fast mall bite.
Vegetarian flexibility
A vegetarian reviewer said the team quickly prepared an alternative fries order when the available option did not suit them.
Friendly service
Reviews consistently describe the counter team as welcoming, attentive and helpful with choosing or adjusting orders.
Tips for a Better Visit
Customise toppings. Use the topping-selection system for hot dogs if you want to control exactly what goes on your order.
Share large fries. Consider a large plain fries portion for sharing: one reviewer found it was enough for four people.
Choose fries. For a first visit, start with fries or a loaded fries option; reviews praise the fries more consistently than some hot-dog and cheese-sauce orders.
Ask for options. Vegetarian diners can ask whether an alternative fries preparation is possible; one customer received a quick adjustment.
Allow for sharing. The large meal can be very filling, so choose a smaller size if your appetite is limited.
Plan the visit
Practical details
Unit SF - 130 - 23 Financial Ctr St
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 9:00 AM – 1:00 AM |
| Tue | 9:00 AM – 1:00 AM |
| Wed | 9:00 AM – 1:00 AM |
| Thu | 9:00 AM – 1:00 AM |
| Fri | 9:00 AM – 1:00 AM |
| Sat | 9:00 AM – 1:00 AM |
| Sun | 9:00 AM – 1:00 AM |
Common Concerns
Hot-dog issue
One reviewer found a hot dog undercooked, with a tough and unpleasant outer layer.
Cheese sauce
A customer described the cheese sauce as bland and artificial, with a texture that caused discomfort.
Sparse bacon
One hot-dog review complained that the advertised bacon amounted to barely more than a tiny dusting.
Review pressure
A reviewer felt uncomfortable being urged to leave a review while staff watched them complete it.
Sticky tray
The cardboard hot-dog tray reportedly made the bun stick, which detracted from an otherwise positive visit.
DXB
LOCAL
LOCAL
The Bottom Line
New York Fries at Dubai Mall is a food-court stop for fresh-cut fries, loaded toppings and hot dogs, with the fries doing most of the convincing. Reviews repeatedly describe them as crisp outside and soft inside, while the poutine is singled out as a more filling choice. Truffle fries, nachos fries and butter chicken fries give the menu more personality than a standard side of chips.
Hot-dog orders can be customised with the toppings you want, which is useful if you prefer to build your own combination. The branch is on the second-floor food court, so it suits a quick bite during a mall visit. Service is often described as fast: one customer says an order was finished in two minutes, and another found a large plain fries portion enough for four people.
A reported spend of 47AED included an additional dip and iced tea, though this is a customer example rather than a current price. Vegetarian diners have also reported staff making an alternative fries order quickly when asked. There are a few reasons to manage expectations: one reviewer found a hot dog tough and undercooked, another disliked the bland fake cheese sauce and sparse bacon, and a cardboard hot-dog tray reportedly made the bun stick.
If you are trying the chain for the first time, fries or a named loaded option look like the safer starting point.