Emergency care
Owners describe strong emergency support, including treatment that helped critically ill cats, injured dogs and a chinchilla with a broken femur.
Pawsitive Veterinary Clinic - Motor City
Motor City
Pawsitive Veterinary Clinic is a veterinary clinic in Motor City providing routine care and 24-hour emergency support, with grooming and treatment for exotic pets. Reviews particularly highlight careful bird care, complex surgery and regular WhatsApp updates during recovery, making it a clinic many owners return to for ongoing treatment.
Reputation Score
4.7
★★★★★
183 ratings
Source: Google Maps
The Good Stuff
Bird treatment
Reviews specifically mention successful care for parrots, cockatiels, finches, budgies and even a rescued pigeon.
Complex cases
Customers report detailed investigations and successful treatment for kidney disease, intestinal lymphoma, FeLV, FIP and serious injuries.
Follow-ups
Several owners received WhatsApp messages, videos and after-care advice, including multiple daily updates during a cat’s week-long diabetes treatment.
Grooming
The groomer is praised for patient, consistent work, with one owner returning for three years and trusting no one else with their dog.
Pet relocation
The clinic handled paperwork, medical checks and vaccinations for a dog’s move from Dubai to Latvia, helping the EU entry go smoothly.
Surgical care
Owners describe careful castration, spaying, skin grafting and fracture repair, including a rescued dog whose leg fully healed within a month.
Tips for a Better Visit
Confirm costs. Ask for the final medication and treatment price in writing before proceeding; one owner disputed a previously confirmed parasite-medicine price.
Check diagnosis. For complex dental cases, ask what tests and pain-management steps are planned before agreeing to anaesthesia or extraction.
Confirm timing. Reconfirm grooming time on the day, especially around schedule changes; one appointment shifted from 11am to noon without notice.
Ask for updates. If your pet is admitted, ask whether WhatsApp videos, messages and after-care guidance are included; owners found these updates reassuring.
Call for fish. For an aquatic emergency, confirm beforehand that the clinic can house and assess the fish, as one caller was told there was no aquarium.
Bring documents. For international pet travel, allow time for the required paperwork, medical checks and vaccinations rather than leaving the process until the last minute.
Plan the visit
Practical details
Lootah Avenue - Shop G3
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Physiotherapy
The clinic provided post-operative physiotherapy for a cat after orthopaedic surgery.
Ultrasound
An ultrasound helped identify the cause of a cat’s illness before the team proceeded with treatment.
Common Concerns
Fish emergency
One fish emergency caller says payment was requested before medical guidance and the clinic could not accommodate the fish without an aquarium.
Diagnostic concern
A reviewer felt a painful older dog was offered anaesthesia and tooth extraction before X-rays, stabilisation or a clear diagnosis.
Price dispute
One customer reported being overcharged for parasite medication after the brand and price had previously been confirmed.
Grooming delays
A grooming appointment was reportedly moved from 11am to noon without informing the owner, while another review described incomplete drying and nail trimming.
High cost
One first-time visitor reported paying around AED 880 for a visit and treatment, including bird throat cleaning and medicines.
DXB
LOCAL
LOCAL
The Bottom Line
Pawsitive Veterinary Clinic in Motor City is used for routine veterinary visits, emergencies, surgery, grooming and care for birds and other exotic pets. The strongest review pattern is hands-on support in difficult cases: owners describe fracture repair for a chinchilla, treatment for critically ill cats, and investigations that included ultrasound before a procedure. Bird owners have taken parrots, cockatiels, finches, budgies and a pigeon for treatment, which is a useful distinction because many clinics do not handle birds.
Grooming is another established service, with reviews praising patient, consistent work, although one customer reported incomplete drying and nail trimming. The clinic also helped organise a dog’s move from Dubai to Latvia through paperwork, medical checks and vaccinations. Communication can be a real strength.
Owners mention WhatsApp messages, videos, frequent hospital updates and after-care advice, especially during diabetes treatment and emergency admissions. Still, experiences are not uniform. One reviewer was unhappy that an urgent fish enquiry focused on payment before assessment, while another questioned a proposed dental extraction without X-rays or a clear diagnosis.
Ask for a written estimate, confirm grooming times, and discuss the diagnostic plan before approving complex treatment. Pricing feedback also varies: one customer described the clinic as reasonably priced, while another reported paying around AED 880 for a bird visit and treatment.